Back in 2005, FedEx drivers filed the first of many misclassification lawsuits by drivers for that company. Now, as a whole new generation of employers is being accused of misclassifying their workers, the delivery company has proposed a settlement with its former independent contractor drivers. The lawsuits were combined in a single case in Indiana, and involved 12,000 drivers from 20 states. [More]
Two years after federal prosecutors charged FedEx with being criminally complicit in the transporting of illegal drugs from online pharmacies, the case is finally going to trial. In this morning’s opening statements, lawyers for the Justice Department urged the court to not be swayed by the famous brand name on the side of the planes. [More]
The next time you clean out your closet and collect a pile of unwanted smartphones, unused tennis racquets and dusty golf clubs, and old handbags you never take out anymore, you could consider selling that clutter online, without even having to pack it up and post it for sale — if you don’t mind handing some of the profits off to FedEx and eBay. [More]
When a Long Island collectibles seller heard reports from customers that items were arriving damaged, he became a one-man investigative reporting team and decided to watch workers in action at the local FedEx store. He was surprised to watch an employee picking up packages and flinging them onto a truck. Yes, even packages labeled “fragile.” [More]
Falling asleep on the job is a big no-no. It can end with a reprimand — or worse, a firing — but for one FedEx employee, an on-the-job catnap earned him a flight to Texas. [More]
We’re nearly two decades now into the e-commerce era. Shop everywhere! Shop from your phone. Shop from your tablet. Shop (during your breaks, of course) from your work computer. But all that online shopping shares one thing in common: unless 3D printers become a lot more like Star Trek‘s replicators, and a lot more affordable, all those goods ordered in the cloud have to get to actual consumers on good, old-fashioned planes, trains, and trucks.
If a company worth $36 billion ruins your front yard, you’d hope it would have the decency to scrounge up some pocket change to make things right — or at least have the common courtesy to explain why it wasn’t doing anything to repair the damage. [More]
Two important packages traveled the United Kingdom via FedEx recently, but one was arguably more replaceable and less important than the other. One package contained a Kindle headed for a residential address in Bristol, and the other contained part of a tumor bound for a hospital in London, about 120 miles away. The Amazon customer who found a tumor instead of an e-reader was understandably rather confused. [More]
Americans ordered what FedEx is calling an unprecedented amount of merchandise online this holiday season, especially at the last minute. They’re blaming that growing habit and weather problems for the delay of some packages, which resulted in some employees working as real-life Santas on Christmas Day to clear the backlog and make sure that as many packages as possible reached their destination by the holiday. [More]
With just days remaining before Christmas, you might be
impatiently waiting for a few last deliveries to show up at your door. While those deliveries might be a sight for sore eyes, there’s another – of the scammy kind – that you should be on the look out for. [More]
The busiest shipping and mailing day of the year is upon us, with the U.S. Postal Service expecting to process more than 600 million cards, letters, postcards, periodicals, catalogs, and packages today alone. Gift givers who have already sent off their goodies shouldn’t encounter too many issues with their packages making it on time, but for the rest of us procrastinators, we might want to head to the post office, UPS or FedEx store sooner rather than later. [More]
Every year, Santa Claus makes a master list of which children have been naughty or nice in the preceding year, and rewards them accordingly. Our sibling publication, Consumer Reports, makes its own list of judgement, deciding whether companies, not individuals, have behaved themselves in the past year. The list isn’t an overall evaluation of the company’s products or practices, but a way to call out out specific examples of admirable or deplorable behavior from the last year. [More]
As consumers continue to rely on online retailers to fill their holiday shopping needs, FedEx says this year will be busier than ever before: between Black Friday and Christmas, the company says it expects to handle 317 million packages. Which is a pretty impressive number — but what’s FedEx going to do to make sure those packages actually reach their destinations in time?
Even as prices for both diesel gasoline and jet fuel have dropped, the country’s two largest parcel shippers have remained steadfast in maintaining surcharges that will make it more expensive for businesses to fulfill online orders this holiday season. [More]
People gearing up to ship extra-large packages this holiday season might want to save a few more pennies (or think about buying smaller gifts) before heading to the FedEx store, as the shipping company says it will be increasing some rates starting November 2. [More]
What are mailboxes? What are they used for, and what should they be used for? In the delivery biz now, companies are wondering what goes in our mailboxes, what a mailbox should be, and who should be allowed to have access to them. Now, only you and your mail carrier are legally allowed to use your mailbox. Should that change? Should package delivery companies have access? What about grocery deliveries? What about your dry cleaning? [More]
Attention, delivery drivers: Though you might think it’s a good time to work on your basketball skills when customers aren’t home, they could be waiting just behind the curtains, ready to catch you in action and giggle as you miss most of those shots.