The owner of your local pizzeria might have zero interest in using the Internet, yet you can place an order from them with your smartphone. The techno-wizardry that makes that happen comes from a small but important industry of companies that translate between fax machines and the Internet. [More]
Ron in Utah tells Consumerist that he purchased what he thought was a brand-new HP printer, but ended up being more of a Box of Crap. The printer inside wasn’t just non-functional, it was so old that the warranty had expired. HP Customer service’s answer? Before they could help him, he had to fax his original receipt within thirty minutes GO NOW NOW NOW TO THE FAX MACHINE NOW!
Pat is our consumer action hero of the week. He writes:
Harry keeps getting spammed via his fax machine. Frankly, we think fax machines stopped being relevant or useful in about 1998, but until the rest of the world catches up to our way of thinking, here are some ways you can try to limit the damages.