How long is an unacceptable length of time to wait for your fast food? When Panda Express ran out of a few of the items that Dave ordered, employees first asked him to wait for the missing items, then asked him to pay for the missing items, then (after a half hour had passed) offered to substitute another entree for the missing items that he had already paid for. Dave wanted either a refund, or the food that he actually ordered and paid for. [More]
