Congress To Subprime CEOs: How Come You Got Paid Millions To Wreck The Economy? Hm?

Congress To Subprime CEOs: How Come You Got Paid Millions To Wreck The Economy? Hm?

Congress got to ask the subprime CEOs what everyone else is thinking: Why did you get millions and millions of dollars to fail so spectacularly?

HP Takes Three Months To Repair Laptop, Then Ships It To The Wrong Address

HP Takes Three Months To Repair Laptop, Then Ships It To The Wrong Address

Hewlett-Packard took over three months to fix reader Mark’s ailing laptop, which they then shipped to the wrong address. HP charged Mark several hundred dollars for the repairs in July, and gave an expected delivery date of August 5. In early September, Mark was told that the laptop would definitely ship by September 24. On October 10, Mark learned – after sending an email to the CEO and leaving ten messages – that his laptop could not be repaired, and that he would instead receive a new Compaq Presario by October 23. The laptop finally shipped on October 25 to Lavergne, Tennessee. Mark lives in Iowa.

https://consumerist.com/2007/08/20/last-weeks-two-day-skype-outage/

Last week’s two-day Skype outage was due to millions of users across the globe restarting their computers after a Windows Security update. [Skype]

Buy.com Can't Give You The Rest Of The CDRs You Ordered, Because That Would Mean Actually Reading Your Emails

Buy.com Can't Give You The Rest Of The CDRs You Ordered, Because That Would Mean Actually Reading Your Emails

Bill ordered 300 CDRs from Buy.com. He received 200 (half are pictured). Somehow, over 3 months and a dozen emails later, they can’t fix the issue.

Interview: Reader Describes Last Night's Turbo Tax Slowdown

Interview: Reader Describes Last Night's Turbo Tax Slowdown

We followed up with Derek about his experience with last night’s Turbo Tax system slowdown.

Charter Communications' Customer Service Is An Abject Failure

Charter Communications' Customer Service Is An Abject Failure

Hell Hath no Fury Like a Dell Scorned

Hell Hath no Fury Like a Dell Scorned

Wow, this is positively gaytarded. But before you bust out your effete stilettos to slit our fingers over such a egregiously offensive remark, hear us out. We believe you’ll find its usage warranted.

Cingular’s Server Down Yesterday

Cingular’s Server Down Yesterday

Looks like yesterday’s Cingular dropouts may have been due to a faulty server which had to get a bobby pin inserted into a small recessed button on the backside.

The Consumerist’s Poor Customer Service

So as much as it pains me—Joel—to say this, I’ve got to tell you what I did, because it’s painfully ironic.