See this gift card, the one that says “GIFT CARD” in big letters? Ticketmaster insists it’s really a “Discount Card,” and thus, not covered by the California law preventing gift cards from expiring.
Patricia closed her company’s American Express Delta Sky Miles card six months ago, but the expired card unexpectedly sprang to life thanks to a supplier’s accidental charge. American Express laughed off the matter, saying “this happens all of the time,” adding that it’s Patricia’s responsibility to ensure that all vendors destroy her outdated billing information.
Ouch this one really hurts.
The FTC will vow in Congressional testimony today not to purge numbers on the Do Not Call List while Congress considers making registrations permanent. Do Not Call registrations currently last for five years, and are set to start expiring in April 2008 despite the list’s broad popularity: 92% of Americans have heard of the list, 76% have added their number, and 92% claim to receive fewer calls marketing calls. Lydia Parnes, Director of the FTC’s Bureau of Consumer Protection, appearing before the House Energy and Commerce Subcommittee on Commerce, Trade, and Consumer Protection will hail the list for ‘restoring the sanctity of the American dinner hour.’
- “This change makes our Mileage Plus program better for customers who are most loyal to United, reduces our operating costs, and brings our program in line with major competitors,” said Dennis Cary, United’s Senior Vice-President of Marketing.