executive customer service

Sallie Mae Sends Student Loan Bills Into Abyss, Still Expects Me To Pay Them

Sallie Mae Sends Student Loan Bills Into Abyss, Still Expects Me To Pay Them

Unless you’re the U.S. Postal Service, paperless billing can be a real blessing. It saves trees and clutter, saves companies money, and is generally quite useful. James tells Consumerist that he discovered a case where paperless billing is not so great: when a company enrolls you in it without telling you, doesn’t verify that they have your e-mail address from the present decade, and sends collections after you. [More]