executive customer service

It Pays To Discover…. That Your APR Stinks

It Pays To Discover…. That Your APR Stinks

In this latest edition of Executive Customer Service cures all that ails you, reader Jeremy was able to keep his Discover Card APR from rising by escalating to the top of the customer service ziggurat. However, he doesn’t realize that he shouldn’t be so happy about keeping an 18.24% APR. We let him in on the secret…