It’s no secret why Walmart bought Jet.com for $3 billion: the company’s e-commerce know-howo and experienced could be the key to the brick-and-mortar retailer’s plans of catching up with Amazon, finally, after all these years. But now that the honeymoon is over, it’s time to look at how, exactly, this marriage will work. [More]
What would the retail landscape look like if we didn’t have the Internet and online shopping? No one can say, for sure (unless you know someone who can travel to parallel universes*), but one analyst says there’d be about 1.2 million more people with jobs in retail. [More]
When the CEOs of Walmart and of Jet met for the first time, they fell in corporate love. The two men couldn’t stop envisioning the future of their companies together, sketching out their dreams of combining Walmart’s inventory and supplier relationships and Jet’s e-commerce algorithm. The companies announced their engagement this week, and Walmart CEO Doug McMillon explained what it was he ever saw in the startup, which has barely been selling to the public for a year. [More]
With easy-to-remember names like drugstore.com and beauty.com, one might expect these Walgreens-owned websites to be doing gangbusters business. Yet the retailer says it will shutter both sites by the end of September. [More]
When you envision a Home Depot store, you probably picture rows of huge shelves packed to the rafters with boxes and pallets of products waiting to be unpacked. But with more shoppers buying things online, these shelves could start looking a lot different as the Depot and others rethink how much stuff they need to keep on hand.
As if retail chains aren’t already having a rough time of it lately, a new report says Amazon’s clothing business could prove to make things even worse in the future. [More]
While there are no doubt innumerable studies, surveys, and reports on the habits of modern shoppers, at least one survey says that consumers are buying stuff online more than they are in stores, for the first time ever. [More]
By this point, bricks-and-mortar stores that haven’t also established a solid online presence are often put on death watch, but Costco continues to take a “we’ll get there someday” approach to its internet business without raising too many alarm bells. Is that shortsightedness or good business? [More]
Although Amazon may be the big bad wolf at the door coming to blow the house down and eat up their business, some retailers are considering teaming up with the tech giant instead of fearing it. Like Gap, whose CEO said the company would consider working with Amazon if it means reaching shoppers. [More]
It seems that someone in the offices of Senators Richard Blumenthal (D-CT) or Sheldon Whitehouse (D-RI), or perhaps both senators, has either ordered clothing from a misleading China-based site or read Buzzfeed recently. Both senators announced today that they’ve sent a letter to Federal Trade Commission chair Edith Ramirez, urging the FTC to take action against sites that advertise great deals and don’t deliver what customers expected. [More]
You may have seen ads on Facebook or elsewhere online for what look like decent quality and trendy clothes at rock-bottom prices. They have some satisfied customers, but many of these sites offer ill-fitting clothes that barely resemble their photos. When shady overseas fashion purveyors advertise on Facebook to find new customers, does Facebook have any responsibility for what happens next? [More]
We’re nearly two decades now into the e-commerce era. Shop everywhere! Shop from your phone. Shop from your tablet. Shop (during your breaks, of course) from your work computer. But all that online shopping shares one thing in common: unless 3D printers become a lot more like Star Trek‘s replicators, and a lot more affordable, all those goods ordered in the cloud have to get to actual consumers on good, old-fashioned planes, trains, and trucks.
It’s a great accomplishment of modern logistics and technology that we’re able to order a case of toilet paper once have new ones magically re-appear on our doorsteps every few months, but the amazing convenience of shopping online has a cost in addition to credit card bills. Shopping online means cardboard boxes, plastic wrap, and other protective packaging is used once and then thrown away, and delivery trucks visit individual houses instead of malls. [More]
No one wants to see their packages stolen from their front porch. Not even package thieves want anyone to steal their packages. That’s why, as we shift more of our shopping online, the major delivery services have devised new ways to ensure that our packages end up in our hands. [More]