e-commerce

Mike Mozart

Petsmart Adopts Pet Supplies Site Chewy.com

Big-box pet supply store PetSmart is expanding its presence in your pet’s life and in its food dish, acquiring the popular online pet supplies vendor Chewy.com. [More]

Amazon Debuts ‘Amazon Cash’ As A Way For The Unbanked To Shop Online

Amazon Debuts ‘Amazon Cash’ As A Way For The Unbanked To Shop Online

Shopping online can provide savings and convenience, but more than 25% of U.S. households have either no bank account or rely on non-bank products and services to handle their finances. In an attempt to reach those potential customers, Amazon has launched “Amazon Cash.”  [More]

Amazon Will Shut Down Diapers.com And Wag.com Parent Quidsi

Amazon Will Shut Down Diapers.com And Wag.com Parent Quidsi

Seven years ago, Amazon acquired Quidsi, what was then a five-year-old competitor that ran the sites Diapers.com and Soap.com. Since then, the company has been running independently and expanded its offerings. Now Amazon is shuttering Quidsi’s brands, saying that it’s been unable to make a profit since the acquisition. [More]

Xavier J. Peg

Lloyd’s Of London Now Offers Insurance To Amazon Sellers Worried About Being Banned

Third-party sellers on Amazon often complain that the rules governing suspensions, bans, and reinstatement are vague, and that they feel at risk for losing their livelihoods at any time. Now one of the biggest names in insurance is underwriting plans that will pay out if a seller loses access to Amazon. [More]

DJHeini

Amazon Steps Up Effort To Rid Site Of Counterfeit Products

Amazon has previously said it would escalate its war on counterfeit merchandise this year, but now the online retail giant is providing more details on how it plans to accomplish that feat.  [More]

Alan Rappa

Amazon Reduces Minimum On Free Shipping For Non-Prime Customers

Almost exactly one year after Amazon increased the free-shipping minimum on non-Prime customers from $35 to $49, the e-commerce giant has decided to revert back to the old $35 minimum. [More]

Walmart Continues E-Commerce Shopping Spree, Buys Outdoor Retailer Moosejaw

Walmart Continues E-Commerce Shopping Spree, Buys Outdoor Retailer Moosejaw

Just a month after Walmart continued its bid to boost online sales with the $70 million purchase of shoe-tailer ShoeBuy, the company has once again added to its e-commerce shopping spree with the $51 million acquisition of online outdoor retailer Moosejaw. [More]

Hofman Photos

Amazon Wants To Get Into Your Underwear Drawer

Amazon has already been making moves to get into customers’ closets with the in-house apparel brands it launched last year, and rumors that it’s planning a new line of workout clothing. Now, Amazon reportedly wants to slip into something more comfortable: your underwear drawer. [More]

Leon Lee

Alibaba Says Companies Are Filing Fake Claims About Counterfeit Products

Five months ago, designer brands complained that Alibaba wasn’t doing enough to rid its site of counterfeiters. Now, the e-commerce megasite claims that it’s being victimized by fakes — not bogus products, but allegedly false complaints about vendors selling counterfeit products. [More]

CrzysChick

Has Amazon Helped Indie Bookstores?

Bookstore chains like Borders and Barnes & Noble were among the first retailers to feel the sting of Amazon, with its vast variety of titles and speedy delivery times, not to mention its huge share of the ebook market. However, the online goliath doesn’t appear to be having the same diminishing effect on the number of independent bookstores. [More]

Jeepers Media

How Do Some Retailers Succeed While Ignoring The Internet?

Shopping online: it’s convenient for customers and brings in big bucks for retailers. But not everyone is jumping at the chance to sell their goods on the internet. HomeGoods and Marshall’s don’t have websites filled with products and TJMaxx has a sparsely filled online platform, and they appear to be doing just fine, thank you very much.  [More]

Paul Keller

Pizzas, Pot & Fields Of Gold: 7 Important Firsts In Online Retail History

How long have you been shopping online? People have been using electronic networks to buy and sell things for 40 years, and the first commercial transactions over the web took place over 20 years ago. Compared to bricks-and-mortar retail, where it took more than a century to evolve from catalogs, boutiques, and haberdasheries to big box stores, online retail has seen a significant amount of innovation in a very short amount of time. [More]

me and the sysop

UPS, FedEx Already Struggling Under Avalanche Of Holiday Deliveries

One might think that after years of online shopping growing in popularity that major shipping carriers would finally be prepared for the Big Show, also known as the holiday season. And yet here we are again, heading into crunch time, and UPS and FedEx are having trouble keeping up with all those packages. [More]

Nick

Retailers Beef Up Ship-From-Store Operations To Fill Online Orders

For retailers that sell the same merchandise in person and online, shipping online orders from stores makes sense. Running out of hot items can mean ending promotions early or disappointing customers by canceling their orders, neither of which is a good idea during the stressful and crucial holiday season. Yet expanding ship-from-store is not as simple as it sounds at first. [More]

me and the sysop

Monday Projected To Be A Record Day For Online Shippers

In news that will surprise absolutely no one, the major package carriers, UPS and FedEx, expect to handle record numbers of packages this holiday seasons. As Americans shift more of our holiday shopping — and more of our shopping in general — online, that makes this Monday particularly important for retailers. [More]

Mike Mozart

Walgreens Introduces In-Store Pickup For Online Orders

We’re not sure which shoppers have been sitting around dreaming of the day when they could place an online order and pick it up from their neighborhood drugstore, but Walgreens is making that scenario real by adding site-to-store to its e-commerce offering. Is this all a ploy to get you into a store? Yeah, pretty much. [More]

greenplasticamy

Why Did Fab.com Collapse So Quickly?

Fab was a company that you might remember seeing ads for everywhere around 2012, including TV commercials. It’s that heavy spending on marketing that helped doom the company, along with rapid expansion and other problems. The site still exists under new owners, but the company that started it was once a startup worth $1 billion. Two years later, it was dead. What happened? [More]

Will

Walmart Slowing Store Openings, Accelerating Distribution Centers

It’s no secret that Walmart is gunning for some of Amazon’s customer base: gobbling up e-commerce site Jet.com for $3.3 billion, mulling the idea of investing in Amazon competitor Flipkart, launching the $50/year Prime-rival Shipping Pass, and increasing distribution channels. As an indicator of the retailer’s online-focused future, Walmart has announced it is slowing the growth of its bricks-and-mortar stores while building more warehouses to expedite deliveries. [More]