Dear DVD Planet, you might want to sit down with the person who designed your customer account system and have a long talk. You know, about things like data security. After we posted this story yesterday about an Amazon shopper who was surprised to find you’d automatically created a barely secure account in his name with his data, another reader—this time a former eBay customer from nearly two years ago—decided to check whether you’d done the same thing to her. Yep! And the password was “Ebay.”
Joel says when he ordered a disc from DVD Planet via Amazon, the company automatically created an account for him on their website. The problem is that the default password they used was so easy to guess that he figured it out on the second try, and he suspects it’s the same password they use on every account. Once you guess it, you can see the customer’s past orders and credit card billing address. When Joel contacted them to have the account removed, he was told that wasn’t possible.