Shoe retailer DSW is on the line for $900,000 after agreeing to settle an age discrimination lawsuit brought by former employees, who said the company fired older workers just because of their ages. And if other employees refused to fire workers based on their age, the plaintiffs claimed DWS retaliated against them as well.
DSW is playing dirty with Brook, who tried to legitimately order two pairs of shoes on January 30th. Due to an error on DSW’s side, the order was never fulfilled. He called and resolved the problem and they re-processed the order, but a few days later DSW decided to send the order a second time, and this time they jacked up the price by $20. They won’t let him cancel the order and say they’ll only refund the smaller of the two amounts if he returns it. Surprise, DSW! According to the FTC, you just sent Brook some free shoes.