Akira Ohgaki

You’re Not Supposed To Receive Amazon Orders In Walmart And Sam’s Club Boxes

Buying an item on Amazon’s site doesn’t mean that you’re necessarily buying that item from Amazon. This can lead to serious confusion when you try to make a warranty claim, and seriously confuses some customers when a box from Walmart shows up on their doorstep with their Amazon order. Why would that happen? If a box from a different retailer shows up on your doorstep, it means that your seller is playing the retail arbitrage game and breaking Amazon’s rules. [More]

Amazon Marketplace Seller Bombards Me With Free Textbooks

Amazon Marketplace Seller Bombards Me With Free Textbooks

Earlier this month, Tom ordered a microbiology textbook from the Amazon Marketplace. It arrived in the mail later that week, and everything was fine. Then he received another copy of the book the next day. Then a third, and a fourth. All of the books were identical, and his credit card was only charged for the first one. What was going on here? More importantly, what was he supposed to do with the extra textbooks? [More]