Colin would like a functioning smartphone. Unfortunately, he purchased the original Motorola Droid from Verizon, and tells Consumerist that somehow the company is unable to provide him with one. His fifth replacement phone was shipped to a Verizon Wireless store, where Colin had to convince the manager that there was actually a problem with the phone…all for nothing, since the manager didn’t note his account about the broken phone as promised.
Tech blogs and forums have been ablaze over perceived Droid 2 shortcomings since the phone was released late last week. I can personally vouch for the word on the street, that the phone has problems picking up a signal and suffers pathetic battery life — an issue that’s likely related to the first problem, since the phone is constantly scanning for signals — PhoneArena speculates.
GPS functionality is an important selling point of smartphones. Brandon writes that he wanted to do more with his Droid’s GPS than check in to Foursquare: he wanted the device to shout turn-by-turn directions at him. When his phone’s GPS stopped working well enough for navigation, he went to Verizon for a replacement. That phone’s GPS didn’t work very well, either, so he sought another replacement. Then, another. Finally, a Verizon employee wondered: why doesn’t Brandon just go buy a standalone GPS if this is so important? Why, indeed?
Maybe they are sentient after all, just like the commercials suggest, and they’ve decided it’s time for you to move on. A slew of Droid owners are reporting that their cellphones will sometimes randomly delete all of their text messages. That’s every picture of your baby your wife sent you, every hilarious exchange between you and your best friend, and every must-have address you’ve got stored as a text message.
Chantell bought a Droid and has been stuck in a hamster wheel of hell trying to get a phone that works. Her original Droid didn’t work, and that was replaced with an issue-plagued refurb. Now she either has to buy a new Droid or give up her phone while she awaits another replacement.