Adam is frustrated that his hard drive crashed and took out $15 worth of downloaded Apple movies with it. He writes:
I guess Apple products aren’t idiot-proof after all. We have found your idiot nonpareil. There is a man in San Fran who needs help using Apple products. He is wiling to pay $200 an hour. This is his NSFW Craigsist ad/rant about how he is too busy to figure out how to get his credit card number from auto-populating when his kids buy stuff on iTunes, but has enough time for you to come over to his house and teach him how to use his devices.
An anonymous gamer wrote in to tell us why he felt justified to illegally download a copy of Red Faction: Guerilla: He bought it on one computer but found the DRM locked him out of re-activating the game on his new computer. When customer service couldn’t help him, he went rogue.
If you’re trying to pirate the Japanese erotic manga game Cross Days–and I don’t care what people say, I love that I live in a world where I can type that phrase–you should know that the game’s developers are wise to you, and they’re going to do their best to shame and embarrass you.
Ubisoft is so bent on stopping piracy that it has turned itself into a virtual nanny, peeking over your shoulder at all times to verify that your PC copy of Assassin’s Creed 2 isn’t a torrented file. Shacknews reports that if gamers go offline while playing the game, they’ll have to stop immediately and no recent progress will be saved.
Earlier this week, I posted about Kate’s bad experience getting her Sony Reader upgraded. She hadn’t asked for an update, but was told by Sony to send it in, she says. What she got back was a busted Reader that wouldn’t work, and a demand from Sony to pay for any repairs.
Happily, over the past two days Sony reps have been in contact with Kate and made things whole again.
Shortcovers, an ebook retailer that I recommended to a Sony Reader owner last month, has morphed into something called kobobooks.com, and it’s now partially owned by Borders. If you own an ereader other than a Kindle, or if you read ebooks primarily on a smartphone, you might want to add it to your list of sources for ebooks.
Cory Doctorow is self-publishing a book and documenting the process for Publishers Weekly. His latest column is about selling audiobook versions of his past works, and how both Apple and Audible have refused to budge on their anti-consumer policies when it comes to digital rights management (DRM) and end user license agreements (EULAs). Even though both companies get paid the same either way, and even though both Doctorow and his publisher, Random House, want to sell the content without these restrictions, Apple and Audible have said no.
After a reader complained that a computer game he downloaded from Stardock was broken, company president and CEO Brad Wardell refunded the money but said the problem was probably caused by a fan-created patch.
Tim downloaded a computer game from Stardock but found that it’s been crippled by DRM issues that treat him like he’s a common pirate. At first he found customer service unresponsive and thought he would be out $10 (Stardock ended up refunding his money).
Michael bought a Sony Pocket Reader last month, but with the exception of $10 bestsellers, he’s finding that other books he wants are priced higher than he’s willing to pay. For example, Tad Friend’s memoir Cheerful Money is $10 on Amazon and at Barnes & Noble, but $17.49 from Sony. Michael wants to know if we have any advice on how to get Sony to lower their prices.
The Motion Picture Association of American wants to rent movies to TV viewers earlier in the release window, but they don’t want anyone potentially streaming that video out to other appliances. That’s why last week they went back to the FCC to once again ask for the power to disable analog ports on consumer television sets.