Greg wanted to order Lenovo’s new ultraportable laptop, the x120e, without Windows 7. A site error briefly let some customers (including Greg) order the computer without an operating system, but then restored the unwanted OS when he went to check out. He hopped on customer support chat, and found a representative who… well, we don’t want to say that the rep “lied,” but they were certainly misinformed about the company’s own products. [More]
