Usually we praise a CEO for responding directly to customers but Apple’s Steve Jobs has made a hobby of talking tough to those who email him at firstname.lastname@example.org. In the latest case, because she couldn’t get a quote out of the PR department, a college journalism student took him to task. So he took her to hers, saying “Our goals do not include helping you get a good grade” and “Please leave us alone.”
don’t you have somewhere you need to be?
By September 20, 2010