If you were to ask my dog what she wants out of her experience at the groomer, “no bath” and “no haircut” would probably be at the top of her list. She would be less interested in a more spa-like entrance with a concierge desk and free coffee beverages for humans. In a prototype store on New York’s Long Island, the big-box pet store is experimenting with a new store that focuses on pet services in a more fancy manner. [More]
Last week, a woman in Virginia left her healthy 2-year-old golden retriever at a Petco store for a routine bath and grooming. The store called her and asked to meet at a nearby veterinary clinic, where she learned that her dog was dead. Petco has now taken full responsibility for this incident, and says that the grooming salon workers involved have been fired. [More]
Otherwise healthy two-year-old dogs generally don’t drop dead with elevated body temperatures, and that’s what happened to the beloved Golden Retriever of a woman in Virginia while the animal was at Petco for a routine bath and grooming. The dog’s owner claims that a store employee left her pet for too long in a heated dryer cage, but Petco now says that they don’t heat dryer cages for safety reasons. [More]
Reader Sara wants to share the experience she had with Petsmart’s dog grooming service. She says that after they accidentally cut her dog’s toenail too close they tried to sell her a product to stop the bleeding.