Have you ever tried to reach the “claims department” of Hertz? Mark was in a car accident with a Hertz customer, and isn’t able to get hold of anyone. Either this department is grossly understaffed, or it doesn’t exist. [More]
Over the last twelve years, Consumerist has been a steadfast proponent and voice on behalf of consumers, from exposing shady practices by secretive cable companies to pushing for action against dodgy payday lenders. Now, we’re joining forces with Consumer Reports, our parent organization, to cultivate the next generation of consumer advocacy.
Stay tuned as Consumerist’s current and future content finds its home as a part of the Consumer Reports brand. In the meantime, you can access existing Consumerist content below, and we encourage you to visit Consumer Reports to read the latest consumer news.
Have you ever tried to reach the “claims department” of Hertz? Mark was in a car accident with a Hertz customer, and isn’t able to get hold of anyone. Either this department is grossly understaffed, or it doesn’t exist. [More]
Part of
Founded in 2005, Consumerist® is an independent source of consumer news and information published by Consumer Media LLC, a not-for-profit subsidiary of Consumer Reports.