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Pay-TV Subscriptions Continue To Drop As Cord-Cutters Do Their Thing

It’s been clear for a few years now that our model of what “TV” actually means is changing. The rise of Netflix, joined later by Hulu and Amazon, made on-demand internet-based viewing a household standard. Then PlayStation Vue, Dish Sling, and other internet-based services and networks started coming online through 2015 and 2016, while cable bills kept climbing. And all that adds up to cord-cutting speeding up and running away with the industry. [More]

Jim Ellwanger

Dish Network Sues Tribune Broadcasting Over ‘Dump Dish’ Campaign

The retransmission agreement between Dish Network and Tribune Broadcasting is up, and that means it’s time for a protracted negotiation. This time, the content company and the satellite company are dragging customers who probably just want to go watch some baseball into the dispute. This time, Tribune is urging Dish subscribers to just use a different cable provider. Dish Network doesn’t appreciate the campaign or its website, and has sued Tribune Broadcasting. [More]

frankieleon

7M NFL Fans In The Dark Thanks To League, Dish Contract Fight

Dish Network has been busy this week, blacking out Tribune Co. channels earlier this week and now, because of another contract dispute, football fans who subscribe to Dish won’t be able to watch NFL Network or NFL RedZone. [More]

Jim Ellwanger

Tribune Media Co. TV Stations Blacked Out On Dish Network In 33 Markets Amid Fee Dispute

Dish Network subscribers who like watching Tribune Media Co. TV stations or the WGN America cable channel are having to go without right now, as the provider is locked in yet another contract dispute that’s keeping those stations off the air. [More]

.sanden.

Survey Says: You Still Hate Your Cable Company, But Maybe A Little Less Than Before

A major annual consumer satisfaction survey is out, and it’s a mixed bag for the cable and telecom sector and all of us who use it. The bad: pay-TV, broadband, phone, and wireless companies still pretty much really suck, and most of us are very dissatisfied with them. The good: year over year, most of them are finally starting to suck less than they used to! [More]

The 3 Big Things We’ve Learned About Your Cable Bill

The 3 Big Things We’ve Learned About Your Cable Bill

Over the last few months, we’ve reviewed cable and internet service bills for seven of the nation’s largest providers in an attempt to make sense of all those fees and charges. So what did we learn from these bills covering cable, satellite, and fiber customers from Connecticut to California? [More]

Dish Will Send Someone To Your House To Fix Your Broken iPhone

Dish Will Send Someone To Your House To Fix Your Broken iPhone

One of the most annoying things about breaking your phone is having to go somewhere and wait in line to get it fixed. There’s another, unexpected option now for iPhone users who have shattered their device’s screens or need help with a dead battery: satellite provider Dish has launched a new repair service that sends a technician to wherever the customer is. [More]

Zachary Rupert

The Consumerist Guide To Understanding Your Dish Network Bill

When you sign up for telecommunications services — some combination of TV, broadband, and/or phone — you’re told you’ll pay something like $49 or $99 a month… and yet the price you actually pay can be as much as 40% again on top of that, thanks to a heap of sometimes confusing charges and fees. Which ones do you blame the government for, and which are made up by your cable company? One business at a time, we’re using real customers’ bills to break it down. We’ve covered Comcast, TWC, DirecTV, Charter, FiOS, and Uverse in our bill guide series so far. Now, it’s Dish’s turn. [More]

Sling TV: Data Caps Are Cable Industry Tool To “Sabotage” Streaming Video

Sling TV: Data Caps Are Cable Industry Tool To “Sabotage” Streaming Video

Since Comcast began expanding its years-long “test” of data caps and overage fees, complaints to the FCC about these new limits have skyrocketed. And some streaming video companies say that data caps are causing customers to either limit their use or drop these services rather than risk paying a penalty for going over their monthly allotment. [More]

Comedy Central, MTV, Nick Jr. Coming To Sling TV Streaming Service

Comedy Central, MTV, Nick Jr. Coming To Sling TV Streaming Service

This morning, Dish Network and Viacom announced a contract multi-year renewal that keeps Viacom channels like Comedy Central, MTV, BET, and Nickelodeon on the satellite service, and will also add a number of Viacom-owned channels to Dish’s Sling TV streaming service. [More]

(John)

Hello! Do you like our series that has been breaking down real-life cable and satellite bills to help explain what all those dozens of little charges are? Us, too! We’d like to add DISH NETWORK to the list (which so far includes Comcast, DirecTV, Charter, TWC, Uverse, and FiOS) but to make that happen we need some help. Namely, bills from real-life Dish subscribers! If you’re willing to share yours with us, please e-mail a copy to tips@consumerist.com. As always, we won’t publish any identifying information, but the more we have the more right we can make the story. Thanks, and here is a picture of a cat.

Sling TV Finally Adding Live Network TV, Multi-Stream Support. Is It Worth It?

Sling TV Finally Adding Live Network TV, Multi-Stream Support. Is It Worth It?

Since Dish’s Sling TV streaming service launched in 2015, there were two regularly repeated gripes from cord-cutters: That Sling didn’t provide online access to any of the major broadcast networks and that you were forced to only using Sling on a single device at any given time. Sling is now taking steps to address both of these issues, but will they be enough to offer a true cable replacement? [More]

Tom Cash

Dish Sues NBC For Blabbing Publicly About Looming Blackout

It’s not uncommon for TV networks and pay-TV operators to get into very public spats about contract negotiations and looming blackouts, but the folks at Dish say that NBCUniversal crossed the line this week in going public about its ongoing contract dispute with the satellite company. [More]

(Brady O'Brien)

Dish Network Could Pay $24B In Fines For Millions Of Illegal Telemarketing Calls

When a company hires a telemarketing contractor, and that company makes telemarketing calls on your behalf, should you be held responsible for what that contractor does? This week, a trial in federal court began against Dish Network, where the feds and four state governments are seeking more than $24 billion in fines against the satellite TV company to resolve accusations that it made illegal calls. [More]

New Dish DVR Lets You Record Up To 16 Shows At Once, Watch 4 Channels Simultaneously In HD

New Dish DVR Lets You Record Up To 16 Shows At Once, Watch 4 Channels Simultaneously In HD

Do you feel the need to watch everything on TV all at once? Then Dish might be the TV provider for you. The satellite company is coming out with a new DVR that features 16 different tuners for people who just can’t get enough TV. [More]

Happy New Year: Dish, DirecTV/AT&T, Time Warner Cable All Raising Rates In January Because They Can

Happy New Year: Dish, DirecTV/AT&T, Time Warner Cable All Raising Rates In January Because They Can

For a bunch of the big cable and satellite companies, it does indeed look like a very merry Christmas and a happy new year are on the horizon — but consumers can be forgiven for feeling a lot more grinchy about it. That’s because all the new nickels, dimes, and dollars that are going to line businesses’ big virtual pockets are coming directly from subscribers in the form of unasked-for price hikes. [More]

(CBS Sacramento)

Dish Apologizes For Demanding Couple Return Equipment After Their Home Was Destroyed By Wildfire

Whenever there’s a natural disaster wreaking devastation upon people and their homes, it seems there will, unfortunately, always be cable customer service representatives who respond less than sensitively. Here’s another: a couple whose home burned down in a California wildfire says they were shocked when Dish demanded they return equipment that was destroyed. [More]

Dish Taking Away Users’ Right To Sue Company In Court. Here’s How To Opt Out

Dish Taking Away Users’ Right To Sue Company In Court. Here’s How To Opt Out

Over the weekend, a number of Consumerist readers wrote to us with the bad news that, like a growing number of companies, Dish Network is updating its terms of use to strip customers of their right to dispute legal claims in a court of law. There is a way for Dish subscribers to opt out of this restriction — but only if they do it right away. [More]