Twenty years after a federal court ordered the Bay Area Rapid Transit system, serving San Francisco and Oakland to make trains — and their stations, entries, and elevators — cleaner and more accessible for people with mobility issues, disabled rights groups say BART has either failed to live up to its obligations or backslid, resulting in a system that is “effectively unusable” for some. [More]
A year after Sterling Jewelers’ Kay Jewelers found itself on the receiving end of thousands of complaints from customers alleging the company swapped out their diamonds for fake ones, hundreds of employees are alleging they were victims of sexual harassment and discrimination at Kay and Jared the Galleria of Jewelry. [More]
Back in 2013, Washington state Attorney General Bob Ferguson filed a consumer protection lawsuit on behalf of a same-sex couple who claimed their longtime friend and florist refused to provide the flowers for their wedding because of their sexual orientation. Today, that case is being put to rest as the Washington state Supreme Court upheld a lower court’s decision that the florist’s actions violated state laws. [More]
Age is just a number, unless that number is used by an employer to discriminate against you, which is why four current and former employees of Jewel-Osco are suing the supermarket chain. [More]
Between removing unruly or disruptive passengers from flights to denying boarding to travelers with service animals, the way in which airline employees handle tense situations with consumers has come to the forefront. Today, Delta Air Lines announced it would better prepare its employees for these encounters with diversity training. [More]
In an effort to ensure that anyone who wants to rent a place to stay through Airbnb can do so without fear of being rejected based on their race, religion, gender, ethnicity, age, or disability, the company has updated its short-term rental policy to add some new anti-discrimination measures. [More]
All Walmarts are, bluntly, not created equal. Some have better customer service than others and are just plain more pleasant shopping experiences. And if you’ve felt like the Walmarts in richer ZIP codes are more likely to be the nicer ones, well, one study says you’re right.
New Jersey is one of 15 states that requires health insurance plans to cover fertility treatment. However, the regulations say that a female patient is considered medically “infertile” only after one or two years of unprotected sexual intercourse, depending on her age. Otherwise, insurance won’t cover it. Same-sex couples say that this requirement is discriminatory, and two couples are suing their state’s commissioner of Banking and Insurance over the definition. [More]
Noodles & Company has apologized after a uniformed police officer said she was denied service at a D.C.-area location, saying the company does not “tolerate any form of discrimination.” [More]
Airbnb has a zero tolerance policy for discrimination of any kind, but that hasn’t stopped some hosts from refusing to rent their homes to consumers based on race or sexual orientation. In order to address these issues, Airbnb has now begun to review its policies, enlisting the help of former U.S. Attorney General Eric Holder. [More]
A New Jersey woman is suing Taco Bell for discrimination, claiming that she was denied service at two separate drive-thru locations because she’s deaf. [More]
Uber has been called out in the past by blind customers and advocacy groups for the blind for drivers who refused to transport service animals, settling a lawsuit over that issue in May with the company promising to take steps to prevent such discrimination. But it seems some drivers still don’t understand that they’re required to accept service animals, with police in Orlando arresting an Uber driver who allegedly drove away from blind passengers with guide dogs. [More]
We’ve heard of disputes alleging religious discrimination by businesses against customers, but often those situations involve the customer having a religious belief or view, instead of the absence of religion altogether. That’s the issue at hand in a charge leveled on behalf of a Wisconsin couple filed against an Illinois inn that they claim wouldn’t let them hold a non-religious wedding ceremony. [More]
More than a year after the National Federation of the Blind of California filed a lawsuit accusing Uber drivers of discriminating against passengers waiting for rides with service animals, the two sides announced they’ve reached a settlement. [More]
Free same-day delivery is a nice perk that millions of Amazon Prime customers in and near major cities nationwide have access to. But not all access is created equal, as a recent investigation found out, and the map of who was being excluded has some unpleasant undertones. In Boston at least, the city with the most obvious delivery hole, Amazon is now changing its tune and will expand service to all residents.
Effective same-day delivery is kind of the holy grail of online retail right now: being able to get your hands on that thing you need right now when you need it is the one advantage brick-and-mortar stores still have, and it’s the one Amazon in particular wants to chip away at. The list of cities where Amazon promises Prime subscribers access to same-day delivery keeps getting longer, but there’s a snag: not all addresses within a city are considered equal, and the pattern to the areas without access looks distressingly familiar.
Monsanto: Missouri’s Religious Freedom Law Would Let Any Business Discriminate Against LGBT Community
With North Carolina and Mississippi already passing bills that respectively, limit protections against gay and transgender people, and explicitly allow discrimination against the LGBT community, another coalition of big-name companies are hoping to stop Missouri lawmakers from going down the same path, with seed giant Monsanto telling Congress that such rules are bad for business. [More]