Women’s clothing retailer Coldwater Creek didn’t have to do anything for Peri. She found a pair of pants that she liked in a retail store had the clerk order them in “tall” length for her. She couldn’t use the 40% off coupon she had brought for the special order, since it wasn’t considered an in-store purchase. Officially. She bought the pants anyway. Normally that would be the end of it, but then something really great happened. he sent a quick e-mail to the company, and received a response from corprorate…then a phone call from the manager of her local store, offering that 40% off retroactively. And a gift card.
When you see a sale advertising “40% off” an item, what exactly does that mean? Is it 40% off the price it was selling for last week? 40% off the MSRP? There’s a gray area in retail pricing that has some shoppers accusing Kohl’s of inflating prices so that an “on sale” item looks to be a better deal than it actually is.
Many of our readers with kids are fans of Amazon Mom, a program that provides some Amazon Prime free-shipping benefits and an additional 15% savings on subscriptions to products that babies consume a lot of, like diapers and wipes. That’s all ending next week, and you have to subscribe to Prime to continue with the program. Is that worth it? That’s up to you and your family, and depends on how much you spend at Amazon every year. Reader Krystal was surprised when she visited Amazon to get in one last diaper order before the program changes…and saw that the site wouldn’t let her.
No matter how great a price you find for whatever you’re buying online, there’s a chance you can make it even cheaper before you complete the order. A quick search for discount codes can provide blanket discounts or eliminate shipping charges. Such codes are the not-so-secret handshakes of online commerce.
A study of “Groupon addicts” asked them to specify how low a markdown had to be before they considered it a “good deal.” These were some pretty tough customers. How do their standards match up to yours?
Uno Chicago Grill, the chain that has brought the deliciousness of deep-dish pizza to suburban wastelands everywhere, is honoring veterans next week. That’s excellent. But their publicity for the event gets some terminology wrong. Despite what a current press release says, the 19.43% discount doesn’t just apply to active-duty personnel and those who spent decades in the military and retired with a pension. It’s for everyone who has served.
Groupon was hit with a second employee lawsuit alleging that the company failed to pay overtime. It’s only the latest in a series of major setbacks for the social coupon site casting its future into doubt.
When is a discount not a discount? When the product discount customers get isn’t the same thing that customers who pay full price get. See, people finishing up their free year of Amazon Prime as students can sign up for a half-price Prime account for next year. Except they’re not entitled to all of the perks that paying Prime customers get, like sharing free shipping between all members of a household and their different Amazon accounts.
Just because you’re buying groceries out of town doesn’t mean that you can’t get a shopper’s club discount at the supermarket, or have to go through the process of signing up for a member card. Instead, when they ask for your phone number, give them “Jenny’s.”
If you’re into golf and happen to live in a warm climate, you know summer is the part of the year you’ll find the best deals. Tourism dies down and locals prefer to shield themselves from the heat, so courses lower fees in order to minimize lost revenue. In many cases, prestigious courses become so cheap that it can be cost effective to go out of your way to travel to warm cities to tee it up.
It seemed reasonable enough to Mark: his local Target gave out more tickets to purchase 16 GB iPads than they had iPads, and he was the last person to reserve a ticket. The store had plenty of 64 GB models left, though, but Mark didn’t want to pay that much and tried to leverage the situation into a discount on one of those. Some employees agreed that the company should make this happen, and others claimed that it wasn’t physically possible. Mark began a quest to get his promised discount, but it looks like he’ll be running Flash on his iPad before that ever happens.
To get into speakeasies of yore, you had to knock and the door, waiting for the big guy to slide back the eye slot, and say the secret password. Likewise, in order to get into a hotel room at a great price, you gotta know the lingo to sling.
Lane says he re-upped with DirecTV with the understanding that he’d receive $10 off his bill for the next year. After appearing on his first bill, the discount vanished, never to be seen again. Now he’s wondering whether or not it’s worth grilling customer service until he can get his discount reinstated.
Just as gamblers use Monday Night Football to make up for their brutal disappointments throughout the weekend, shoppers who fall short during Black Friday mayhem turn to online shopping on Cyber Monday to snatch up the supposed best deals available.
Alex and his wife bought into a Groupon offer for Gap, where you could buy $50 worth of merchandise for $25. Everything was going great until they ran into a manager at their local store who refused to even ring up the pants they’d chosen, saying anything already discounted wasn’t eligible for the offer.
Kyle just emailed us a recap of his successful haggling adventure at Target this past weekend. If you’re afraid to try haggling at a big chain store, check out his story for an example of how to make it pleasant for all parties involved; the goal is to approach it as a negotiation where everyone wins, not as a zero-sum competition.
By calling up Sprint and insinuating he might cancel because they’re taking away his discount, one of our readers was able to get Sprint to credit his account for the same amount they’re taking away from him.