Megabus serves as an alternative to Greyhound or Amtrak travel, but has a distinct disadvantage over its competitors. Passengers have to queue up outside to wait for their buses instead of inside air-conditioned bus stations. Or at least some kind of shelter. Kenneth found himself waiting outside for three hours, fifteen minutes for an absentee Megabus. He tried to call the company to find out what was going on, but no one was picking up the phone. The Twitter representative did pick up the computer, though, so that was something.
Megabus is not having a very good week. The company settled a wrongful death lawsuit, agreeing to pay $5.1 million to the family of a man hit and killed by a Megabus in a downtown Chicago crosswalk in 2010. The day before the settlement was announced, another Megabus hit and killed another elderly pedestrian in a crosswalk just a few blocks away from where the 2010 accident occurred. Last week, a bus leaving Chicago hit an overpass, killing one passenger and injuring dozens more. Oh, and a Charlotte-bound bus caught fire in Georgia this week, too. The National Transportation Safety Board declined to investigate this week’s incidents, and Governor Pat Quinn isn’t happy about that.