Ben Schumin)

Department Stores Don’t Draw Customers, Malls Don’t Want ‘Em Anymore

What actually draws you to the mall, when you go there? A generation ago, you might have headed to your nearest mall to buy a refrigerator from Sears or a dress from JC Penney. Today, though, customers are less interested in hulking department stores, and more likely to visit their local mall to have dinner at a Cheesecake Factory or shop at an Apple Store, and skip the department store. Mall owners are noticing. [More]

The Caldor Rainbow

New Macy’s CEO Tasked With Saving Company, Entire Idea Of Department Stores

Can department stores become relevant again? Figuring that out will be the job of the next CEO of Macy’s, Jeff Gennette. He currently serves as the company’s president, and will take over as CEO in early 2017. His job will be to get the company through a tough period as middle-class shoppers seem to be questioning the whole department store business model and hitting off-price and discount stores instead. [More]

Adam Fagen

Report: Struggling Neiman Marcus Sniffing Around For A Buyer

It looks like peddling $425,000 Oscars-themed luxury packages isn’t doing much for Neiman Marcus’ bottom line: a new report says the luxury department store company, which also owns Bergdorf Goodman, is looking around for potential buyers or an investor with deep pockets, to help it get out from a $5 billion debt load. [More]

JeepersMedia

TJ Maxx Parent Company Considering Opening Thousands More Stores

While other retailers are busy shutting down stores and trying to figure out how to grab a chunk of that online shopping business, one chain is considering beefing up its bricks-and-mortar presence. TJX Companies Inc., the parent company of TJ Maxx, Marshalls, HomeGoods, and other off-price stores, may open thousands more stores worldwide. [More]

Nicholas Eckhart

Report: JCPenney Slashed Workers’ Hours, Took Other Drastic Measures To Cut Costs

According to a new report, JCPenney had to work fast to cut costs recently after sales were unexpectedly sluggish last month. Some of the drastic measures the department store took included telling managers to cut workers’ hours, freeze overtime, and ban store markdowns. [More]

Macy’s Will Have Fewer Promotions With Coupons, Lower Clearance Prices

Macy’s Will Have Fewer Promotions With Coupons, Lower Clearance Prices

There’s a subset of department store customers who love playing coupon games, clipping bonus coupons from flyers and newspapers to get an extra percentage off items that are already on sale. Macy’s, long a great place to shop if you love to stack coupons on top of clearance sales, will stop that practice in favor of simply marking their clearance items down more in the first place. [More]

Spot the CEO: Marvin Ellison is second from left, posing with store employees.

JCPenney Wants To Bring Current Customers Back More Often, Maybe Also Find New Ones

Marvin Ellison, the CEO of JCPenney, understands something important about the retailer that his predecessor Ron Johnson didn’t: they’re never going to attract affluent customers, and that’s okay. “We can convince ourselves that our core customers are a more affluent demographic, but really, they’re not,” he told Fortune magazine in a profile this week. [More]

Rent The Runway’s ‘Exclusive’ Dresses Turn Up Much Cheaper In Retail Stores

Rent The Runway’s ‘Exclusive’ Dresses Turn Up Much Cheaper In Retail Stores

Rent the Runway, a company that lets customers rent pricey outfits for special events, now rents out their own brands alongside designer clothes and accessories. There’s nothing wrong with that, but there is something wrong with promoting those brands as if they’re from noted designers, assigning them made-up retail values. Even worse: some of those “exclusive” items can be found on department store websites, where you can buy them for less than it would cost to rent them. [More]

(Mike Mozart)

Lord & Taylor Launching Yet Another Off-Price Chain

Earlier this year, we learned that Macy’s was opening its own off-price stores called Macy’s Backstage, and Kohl’s is opening an off-price store called Off Aisle by Kohl’sto unload returned merchandise. Now Lord & Taylor wants to join the party with their own off-price store, called Find @ Lord & Taylor. [More]

(m01229)

Amazon’s Apparel Sales Could Surpass Macy’s By 2017

While Amazon used to be the site where you bought affordable books, CDs, DVDs, and electronics, the online retailer is quickly gaining ground as a seller of designer apparel and accessories. [More]

evil robot 6

Macy’s Customer Accused Of Biting Employee Over Price Dispute

When you have a question about the price tag on a department store item, you should raise your concerns with store employees. You should not yell at them or curse them out, and you should definitely not become violent. A Macy’s customer in California was arrested after she allegedly did all of those things, then bit a loss prevention officer on the leg during a price dispute. [More]

JCPenney’s New CEO Plans To Reuse His Home Depot Strategy

JCPenney’s New CEO Plans To Reuse His Home Depot Strategy

JCPenney hasn’t had a chief executive officer since chairman Myron Ullman sacked re-vamper Ron Johnson back in 2013. Last fall, they found a candidate who was up for the challenge: Marvin Ellison, who was in charge of Home Depot’s stores in the United States, and worked for Target before that. He reported to work as president and CEO-designee in November 2014, and takes over on August 1. This week, he spoke at an investment banking conference about his future plans for the company. [More]

(JeepersMedia)

Kohl’s Will Open An Off-Price Store In New Jersey

You may have been under the impression that Kohl’s, a department store where suggested retail prices are largely imaginary because most of the store is at least 30% off, already was a discount store. Even then, they’re about to experiment with an even more discounted store, joining stores like Nordstrom, Saks, and now Macy’s in opening their own downscale outlet store. [More]

(Nicholas Eckhart)

Macy’s To Launch Quartet Of “Off-Price” (AKA Discount) Stores This Fall

Earlier this year, Macy’s said it was going to dip its toes into the waters of discount retailing by creating some sort of off-price offshoot of its department store chain. Today, the retailer confirmed some details about the first four locations for the store it has dubbed Macy’s Backstage. [More]

(Mike Mozart)

Macy’s Decides To Grow By Targeting Bargain-Hunters

How does a department store company grow when department stores, as a category, are not doing so well? They have to go where customers are, and in general where customers are headed is “downmarket.” Looking at the success that its competitors have had with stores aimed at “aspirational shoppers” with thinner wallets, Macy’s is expanding into the discount brand-name model that you can find at chains like Nordstrom Rack and Off Fifth. [More]

The Caldor Rainbow

Macy’s Tries Again To Win Back Trademarks From Man Who Resurrected Astro Pops And Hydrox

When Macy’s Inc. swallowed up a slew of department stores across the land — from Marshall Field’s to Filene’s, Abraham & Straus to Jordan Marsh — it rebranded many of them, turning the formerly regional chains into Macy’s stores. But in a new lawsuit brought by the company that echoes a suit from 2011 that was slated to come to trial soon, Macy’s says the California company behind the resurrection of Hydrox and Astro Pops is infringing on trademarks it held for many of those recognizable brand names. [More]

(Michael G. Chan)

Hungry Shoppers Also Buy More Non-Food Stuff

It’s a long-held belief that shopping while hungry leads to a larger than normal grocery bill. A new study claims that you might want also want to avoid hitting the department store on an empty stomach. [More]

(WPTV.com)

Dillard’s Pulls Sign From Girls’ Department Asking Santa For A “Fat Bank Account” & “Slim Body”

Complaining about getting a fat body and a slim bank account for Christmas instead of vice versa sounds like something one might see in a Cathy cartoon ([sweat marks!] “Bikini season, ugh!” [sweat marks!] etc.) But for some reason, a Dillard’s department store decided to display that joke on a decorative sign posted in the Girls section of the stores, asking Santa to please bring a “fat bank account” and slim body. [More]