Delta

Delta’s New, Purple High-Fashion Zac Posen Uniforms Heading High Up Into The Sky

Delta Air Lines announced in 2015 that it would be starting a partnership with designer Zac Posen for its new ground and flight crew uniforms. This week, those uniforms hit the runway — the one models walk, not the one planes fly — and we can say one thing with confidence: They’re purple. Really, really purple. [More]

Want To Spruce Up Your Rec Room With A Delta Flight Simulator? Now’s Your Chance!

Want To Spruce Up Your Rec Room With A Delta Flight Simulator? Now’s Your Chance!

Next week, some folks will be standing in line for the new PlayStation VR headset, hoping to immerse themselves in a simulation of some fantastical video game universe. Those people will feel stupid when they check out your new rec room, complete with a former Delta flight simulator. [More]

zonaphoto

Spare Electronics Battery Catches Fire Aboard Delta Air Lines Flight

Crew aboard a Delta Air Lines flight from Norfolk, VA to Atlanta this morning extinguished a spare electronics battery that caught fire in the rear of the aircraft. But no, Samsung says it probably wasn’t a Galaxy Note 7. [More]

Quinn Dombrowski

Delta’s Recent System Outage Cost The Airline $100M In Lost Revenue

Remember that major systems outage that hit Delta last month, prompting the airline to ground all flights worldwide? In addition to majorly ticking off customers who had their travel plans disrupted and grabbing the attention of lawmakers who have since demanded an explanation for these kinds of outages, Delta lost a whole lot of money. [More]

So Cal Metro

Senators Want Airlines To Explain Recent Outages & Why Travelers Couldn’t Be Rebooked On Competing Carriers

In just the last few weeks, Delta and Southwest each experienced massive system-wide outages that grounded thousands of flights and ruined travel plans for countless passengers — and there are reasons to believe it could happen to other carriers. Now some lawmakers want the airlines to answer for these failures and to explain what’s being done to prevent future shutdowns. [More]

zonaphoto

Days Of Delta Delays Are Worse Because They Can’t Just Put You On American Anymore

After canceling more than 1,800 flights in the last two days (with another 150 at least expected today), Delta finally says it expects to resume normal operations later this afternoon. That’s probably a relief to Delta staff and any passengers with flights planned for the back half of the week. But for the thousands and thousands of passengers left in the lurch so far, relief has proven slow to come. Slower, in fact, than it would have been in the past. Why?

[More]

Don Buciak II

Hundreds Of Delta Flights Still Delayed Or Canceled Today, Following Yesterday’s Outage

Yesterday, a major technical outage caused Delta to ground all flights worldwide for about six hours. And though it’s been about a full day since Delta’s systems first came back online, it’s still slow going getting the airline back to where it’s supposed to be.

[More]

zonaphoto

Delta CEO Apologizes For Massive Outage, Travel “Challenges”

Delta Air Lines suffered a massive systems outage this morning that left all its flights worldwide grounded. After several hours, flights were slowly and in a limited way able to start taking off again, but passengers all over the map are still facing massive delays.

[More]

Don Buciak II

[Update] Delta Grounds All Flights Worldwide After Major Systems Outage

Update: As of 8:40a.m. EDT, Delta has lifted the full ground stop and some flights — “limited departures” — are starting to be able to take off. However, customers flying this morning should still expect lots of delays and cancellations, Delta says, and should check in with the airline before heading to the airport if you’re not there already.

[More]

(Zeetz Jones)

Delta Flight Attendant Charged With Sneaking 1,500 Mini Liquor Bottles To Sell On Craigslist

According to the police in Memphis, TN, when a flight attendant for Delta Air Lines left work, she would sometimes pick up some mini liquor bottles from the plane and bring them home. Taking a few bottles every day really adds up, and ultimately she has been charged with taking 1,500 bottles –– not to drink, but to sell on Craigslist. [More]

Ash

Georgia Governor Vetoes Controversial “Religious Liberty” Bill

Amid pressure from civil rights groups and private industry, Georgia Governor Nathan Deal has vetoed a controversial piece of legislation that would have allowed religious groups and individuals to deny services to same-sex couples and for faith-based employers to not hire someone based on their sexual orientation. [More]

Delta Executives Are Open To Ideas From 8-Year-Olds, Send Cool Airline Swag

Delta Executives Are Open To Ideas From 8-Year-Olds, Send Cool Airline Swag

AT&T CEO Randall Stephenson doesn’t want to hear customers’ suggestions, referring customer mail containing actual suggestions to his legal team. That’s fair, we suppose: he wouldn’t want a customer to sue later on if a suggestion became a multimillion-dollar idea. Maybe the secret to getting a nice response to your suggestions from a CEO is simple: you need to be 8 years old. [More]

An example of the pop-up warning in question.

Passenger Rights Group Says Delta Is Shaming Travelers Into Buying Ticket Upgrades

You might be familiar with the feeling: you go into a purchase with a plan of exactly what you want to buy. No frills, no fuss, no muss. But then, suddenly, you find you’re shelling out more money than you’d planned, perhaps after encountering some persuasive sales tactics. A passenger rights group says Delta Air Lines is employing shame as a method to get travelers to buy ticket upgrades they might not have wanted initially.

[More]

Delta Hit With Another $2.7M In Sanctions In Years-Old Baggage-Fee Collusion Case

Delta Hit With Another $2.7M In Sanctions In Years-Old Baggage-Fee Collusion Case

A still-pending class-action lawsuit that dates back to the dawn of the baggage-fee era alleges that Delta and AirTran colluded to implement their original fees for passengers’ first checked bags. But Delta has apparently not been terribly forthcoming with all the documentation sought by plaintiffs and has already been sanctioned millions of dollars by the court, including a $2.7 million slap on the wrist handed down earlier this week. [More]

Delta Air Lines Bans Shipments Of Big Game Trophies

Delta Air Lines Bans Shipments Of Big Game Trophies

[More]

Senator Calls For Federal Investigation Into Airline Prices, Data Withholding

Senator Calls For Federal Investigation Into Airline Prices, Data Withholding

When looking to book a flight, many consumers find it easier to peruse third-party comparison sites such as Kayak, Orbitz or Expedia where airfare can be easily compared among different airlines. While airlines have had their share of issues with sites that often lead to some fares disappearing, one legislator is calling for a federal investigation over allegations that some carriers completely withhold information from such travel sites in an attempt to block passengers from finding the best price possible. [More]

(Alan Sheffield)

Does Booking Direct With The Airline Actually Offer You The Lowest Price?

It’s no secret that some airlines have little love for online travel-booking sites. Southwest only lets travelers book fares directly through the airline and Delta has cut ties with a number of booking/listing sites, including TripAdvisor. The airline industry claims that booking directly will get consumers the lowest prices on airfare, but is that true? [More]

(paul_houle)

What Are The Best And Worst Airlines For Using Rewards Travel?

So you’ve racked up a bunch of frequent flier miles or loyalty points or whatever your preferred airline calls them, but can you actually use those rewards to book free travel when you want? For some U.S.-based carriers, the answer ranges from “almost definitely” to “good luck.” [More]