Crew aboard a Delta Air Lines flight from Norfolk, VA to Atlanta this morning extinguished a spare electronics battery that caught fire in the rear of the aircraft. But no, Samsung says it probably wasn’t a Galaxy Note 7. [More]
Remember that major systems outage that hit Delta last month, prompting the airline to ground all flights worldwide? In addition to majorly ticking off customers who had their travel plans disrupted and grabbing the attention of lawmakers who have since demanded an explanation for these kinds of outages, Delta lost a whole lot of money. [More]
For most of us, we understand that flying means giving up some degree of privacy for a few hours, and probably means sitting next to a complete stranger who chews too loudly and wants to chat. Delta Air Lines is the latest to offer privacy to its better-paying customers with the introduction of “suites.”
In just the past two weeks, two major airlines have suffered massive technical glitches, bringing their operations to a screeching halt, canceling thousand of flights, and stranding thousands of passengers. But a new report suggests that even more devastating glitches are likely to happen thanks in part to an aging U.S. airline reservation system technology. [More]
After canceling more than 1,800 flights in the last two days (with another 150 at least expected today), Delta finally says it expects to resume normal operations later this afternoon. That’s probably a relief to Delta staff and any passengers with flights planned for the back half of the week. But for the thousands and thousands of passengers left in the lurch so far, relief has proven slow to come. Slower, in fact, than it would have been in the past. Why?
Update: As of 8:40a.m. EDT, Delta has lifted the full ground stop and some flights — “limited departures” — are starting to be able to take off. However, customers flying this morning should still expect lots of delays and cancellations, Delta says, and should check in with the airline before heading to the airport if you’re not there already.
A lawsuit that stretches back to all the way to 2009 and the early days of baggage fees accusing Delta Air Lines and AirTran of colluding to implement their original fees for passengers’ first checked bags has finally achieved class-action certification. [More]
Delta Air Lines passengers may have been a bit confused last night, when their flight landed at the wrong airport in South Dakota. The National Transportation Safety Board is now investigating to figure out how the heck that happened. [More]
For years, regional airlines, government agencies, and pilot groups have warned that new regulations, higher costs of school, and lower salaries had led to a shortage of pilots that could affect the number of flights smaller carriers are able to offer. It now appears that this scarcity of youngsters hoping to someday take flight could result in airlines beginning to run out of pilot in as few as three years. [More]
It’s up to you whether or not you want to spend $350,000 to hunt and kill an endangered black rhinoceros, but if you do, it doesn’t mean Delta Air Lines is obligated to ship it home for you. [More]
If movies and TV shows make your flying experience more enjoyable, Delta Air Lines has some good news for you: by July 1, the carrier will make all of its in-flight entertainment for free. [More]
The unofficial start of the busy summer travel season kicks off this weekend, with more than 231 million passengers expected to crowd the nation’s airports. That is, if they don’t miss their flight because of long security lines. In a bid to ensure that doesn’t happen, the country’s largest domestic airlines are shelling out big bucks — think $12 million and up — to alleviate congestion at security checkpoints. [More]
According to the police in Memphis, TN, when a flight attendant for Delta Air Lines left work, she would sometimes pick up some mini liquor bottles from the plane and bring them home. Taking a few bottles every day really adds up, and ultimately she has been charged with taking 1,500 bottles –– not to drink, but to sell on Craigslist. [More]
While some airports are threatening to fire the Transportation Security Administration over long lines at screening checkpoints, and other airlines are calling the agency onto the carpet, Delta Air Lines is offering up help in the form of free labor. [More]