Nearly a decade has passed since travelers sued Delta Air Lines and AirTran, alleging that the carriers colluded in creating their fees for checked bags. In that time, the AirTran has vanished and Delta had to pay millions of dollars in sanctions for being a stubborn defendant. Now, less than a year after the court finally granted class-action status in the case, it has been dismissed. [More]
delta air lines
Spare Electronics Battery Catches Fire Aboard Delta Air Lines Flight
By 9.16.16
Crew aboard a Delta Air Lines flight from Norfolk, VA to Atlanta this morning extinguished a spare electronics battery that caught fire in the rear of the aircraft. But no, Samsung says it probably wasn’t a Galaxy Note 7. [More]
Delta’s Recent System Outage Cost The Airline $100M In Lost Revenue
By 9.2.16
Remember that major systems outage that hit Delta last month, prompting the airline to ground all flights worldwide? In addition to majorly ticking off customers who had their travel plans disrupted and grabbing the attention of lawmakers who have since demanded an explanation for these kinds of outages, Delta lost a whole lot of money. [More]
Delta Adding Business Class Suites To Some Planes, Free Meal & Alcohol Service For Honolulu Flights
By 8.16.16
For most of us, we understand that flying means giving up some degree of privacy for a few hours, and probably means sitting next to a complete stranger who chews too loudly and wants to chat. Delta Air Lines is the latest to offer privacy to its better-paying customers with the introduction of “suites.”
[More]
Are More Airline Outages Inevitable? Some Experts Think So
By 8.12.16
In just the past two weeks, two major airlines have suffered massive technical glitches, bringing their operations to a screeching halt, canceling thousand of flights, and stranding thousands of passengers. But a new report suggests that even more devastating glitches are likely to happen thanks in part to an aging U.S. airline reservation system technology. [More]
Days Of Delta Delays Are Worse Because They Can’t Just Put You On American Anymore
By 8.10.16
After canceling more than 1,800 flights in the last two days (with another 150 at least expected today), Delta finally says it expects to resume normal operations later this afternoon. That’s probably a relief to Delta staff and any passengers with flights planned for the back half of the week. But for the thousands and thousands of passengers left in the lurch so far, relief has proven slow to come. Slower, in fact, than it would have been in the past. Why? [More]
Hundreds Of Delta Flights Still Delayed Or Canceled Today, Following Yesterday’s Outage
By 8.9.16
Yesterday, a major technical outage caused Delta to ground all flights worldwide for about six hours. And though it’s been about a full day since Delta’s systems first came back online, it’s still slow going getting the airline back to where it’s supposed to be. [More]
Delta CEO Apologizes For Massive Outage, Travel “Challenges”
By 8.8.16
Delta Air Lines suffered a massive systems outage this morning that left all its flights worldwide grounded. After several hours, flights were slowly and in a limited way able to start taking off again, but passengers all over the map are still facing massive delays. [More]
[Update] Delta Grounds All Flights Worldwide After Major Systems Outage
By 8.8.16
Update: As of 8:40a.m. EDT, Delta has lifted the full ground stop and some flights — “limited departures” — are starting to be able to take off. However, customers flying this morning should still expect lots of delays and cancellations, Delta says, and should check in with the airline before heading to the airport if you’re not there already. [More]
Muslim Passengers Report Being Removed From Recent Delta, American Flights
By 8.5.16
Recently, two sets of Muslim American travelers have reported being removed from Delta Air Lines and American Airlines flights after flight crew in both incidents said they felt uncomfortable. [More]
Judge Grants Class-Action Status In Case Over Delta, AirTran Original Checked Bag Fees
By 7.14.16
A lawsuit that stretches back to all the way to 2009 and the early days of baggage fees accusing Delta Air Lines and AirTran of colluding to implement their original fees for passengers’ first checked bags has finally achieved class-action certification. [More]
NTSB Investigating After Delta Flight Lands At The Wrong Airport
By 7.8.16
Delta Air Lines passengers may have been a bit confused last night, when their flight landed at the wrong airport in South Dakota. The National Transportation Safety Board is now investigating to figure out how the heck that happened. [More]
Airlines Could Start Running Out Of New Pilots By Decade’s End
By 6.29.16
For years, regional airlines, government agencies, and pilot groups have warned that new regulations, higher costs of school, and lower salaries had led to a shortage of pilots that could affect the number of flights smaller carriers are able to offer. It now appears that this scarcity of youngsters hoping to someday take flight could result in airlines beginning to run out of pilot in as few as three years. [More]
Man Gets Entire Plane To Himself After Fellow Travelers Catch Other Flights
By 6.23.16
It’s not every day that the average traveler has an entire row of seats to take over, much less an entire plane. But one Delta passenger flying home this week got to experience the sweet sensation of being the only person on his flight when his fellow travelers opted to take other flights. [More]
Court: Delta Air Lines Doesn’t Have To Ship Rhino Trophy If It Doesn’t Want To
By 6.8.16
It’s up to you whether or not you want to spend $350,000 to hunt and kill an endangered black rhinoceros, but if you do, it doesn’t mean Delta Air Lines is obligated to ship it home for you. [More]
Delta To Offer Free In-Flight Streaming Entertainment Starting Next Month
By 6.3.16
If movies and TV shows make your flying experience more enjoyable, Delta Air Lines has some good news for you: by July 1, the carrier will make all of its in-flight entertainment for free. [More]
Airlines Have Spent More Than $12M To Cut Airport Security Lines
By 5.25.16
The unofficial start of the busy summer travel season kicks off this weekend, with more than 231 million passengers expected to crowd the nation’s airports. That is, if they don’t miss their flight because of long security lines. In a bid to ensure that doesn’t happen, the country’s largest domestic airlines are shelling out big bucks — think $12 million and up — to alleviate congestion at security checkpoints. [More]
Delta Flight Attendant Charged With Sneaking 1,500 Mini Liquor Bottles To Sell On Craigslist
By 5.13.16
According to the police in Memphis, TN, when a flight attendant for Delta Air Lines left work, she would sometimes pick up some mini liquor bottles from the plane and bring them home. Taking a few bottles every day really adds up, and ultimately she has been charged with taking 1,500 bottles –– not to drink, but to sell on Craigslist. [More]
