John Kittelsrud

Which Airlines Charge A Fee To Buy Tickets Over The Phone Or At The Airport?

We used to live in a time when some of the only options for buying airfare were over the phone or in person at an airport ticket counter. Technology changed, and many airlines have added fees for those ticket-buying methods. While Delta Air Lines is now turning back the clock and will drop such fees, many of the other major players still tack on extra charges for those ticket-buying options. [More]

(Quinn Dombrowski)

Delta Employee With $282K In Backpack Arrested For Illegal Money Transmitting

Between the JetBlue flight attendant recently arrested for trying to get 69 pounds of cocaine through airport security and a Delta baggage handler taken into custody for allegedly smuggling more than 100 guns onto flights, you’d hope that airline staffers would think twice before abusing their positions. Apparently, that didn’t cross the mind of another Delta ramp agent arrested over the weekend with a backpack full of cash.  [More]

Paul Thompson)

U.S. Airlines Providing Travel Waivers To Some Passengers After Brussels Attack

In light of today’s attacks in Belgium, several U.S.-based airlines are waiving their typical rebooking penalties and fees for travelers flying from, to, or through Brussels and several other European cities.  [More]

zonaphoto

Delta Flight Delayed After E-Cigarette Ignites In Passenger’s Carry-On Bag

We’ve heard of passengers getting caught lighting up traditional cigarettes in airplane lavatories, but on a recent Delta Air Lines flight, an e-cigarette ignited itself in a passenger’s carry-on bag, causing the flight to be delayed. [More]

zonaphoto

Delta Trying To Sell More Premium Cabin Seats To Cut Down On Free Upgrades

It’s the holy grail for many a frequent traveler with airline miles to burn: triumphing over everyone else waiting at the gate and scoring an upgrade to first or business class. But Delta Air Lines is sick of handing out those upgrades without making any real money off it. So, in an effort to cut down on the amount of upgrades, and thus, make more money Delta will be adjusting the price of its premium cabin seats. [More]

Rdog Xtreme

U.S. Airlines Competing To Nab One Of 20 New Scheduled Routes To Havana

Now that the United States and Cuba have decided to let bygones be bygones and relations are thawing between the two countries, more Americans will soon have the chance to visit the nearby island nation by air. There will be 110 new scheduled routes to Cuba, with 20 of those flying daily to the country’s capital of Havana, and major U.S. airlines are stepping up to the plate to bid for the first regularly scheduled, non-charter flights. [More]

Major Airlines’ Regional Partner, Republic Airways, Files For Bankruptcy Over Pilot Shortage

Major Airlines’ Regional Partner, Republic Airways, Files For Bankruptcy Over Pilot Shortage

Two years ago, regional airlines warned that new regulations, higher costs of school, and lower salaries had led to a shortage of pilots for the companies that typically handle the smaller, regional routes for larger airlines. Now, one short-haul carrier says that lack of pilots is the reason it’s filed for bankruptcy.  [More]

Airlines Offering Fee Waivers After Winter Weather Snarls Flights

Airlines Offering Fee Waivers After Winter Weather Snarls Flights

High winds and an impending snowstorm have brought a number of delays and cancellations to air travel into and out of Chicago airports today. As a result, many airlines are now offering to waive fees for travelers seeking to change their plans.  [More]

Traveler Complaints About Airlines Increased Nearly 30% Last Year

Traveler Complaints About Airlines Increased Nearly 30% Last Year

While airlines might not be leaping at the chance to tell customers how to file complaints about their service, that hasn’t stopped more travelers from sharing their tales of woe with the Department of Transportation. In fact, the number of complaints filed by beleaguered passengers increased by nearly 30% last year.  [More]

Delta Flight Heading To NYC Diverted Twice, Finally Lands At Destination After 30 Travel Hours

Delta Flight Heading To NYC Diverted Twice, Finally Lands At Destination After 30 Travel Hours

It’s bad enough to be on a flight that gets diverted once, potentially delaying arrival time and generally mucking with your life. But passengers on a Delta Air Lines flight that left Monday for New York City had an even larger headache this week, when their plane took 30 travel hours to reach its final destination, after being diverted twice. [More]

Traveling This Weekend? Airlines Offering Travel Waivers Ahead Of Winter Storm

Traveling This Weekend? Airlines Offering Travel Waivers Ahead Of Winter Storm

Planning on traveling by plane in the next few days? The winter storm rolling across the country this weekend might have something to say about that. Ahead of the storm’s arrival, most U.S. airlines are issuing travel advisories and weather waivers for customers in the Northeast and Mid-Atlantic who might find their plans ruined by snow, ice, sleet, wind, etc. [More]

Delta Moves Past United To Snag No. 2 U.S. Airline Spot By Traffic

Delta Moves Past United To Snag No. 2 U.S. Airline Spot By Traffic

When you’re a major U.S. airline, there’s only one direction you want to go, and that’s up. Which is why Delta Air Lines is likely in a celebratory mood and United Airlines is perhaps a bit down in the dumps today, upon hearing the news that the former has passed the latter to become the No. 2 carrier based on traffic for 2015, behind American Airlines. [More]

Delta Pilots Turn Plane Around To Pick Up Passengers Traveling To Funeral

Delta Pilots Turn Plane Around To Pick Up Passengers Traveling To Funeral

For the most part, when a gate agent closes the door to a plane, that’s it, you’re out of luck. But that wasn’t the case for a family traveling to a funeral via Delta Air Lines earlier this month. The pilots of the plane, which had already pulled away from the gate, returned to pick up the grieving passengers.  [More]

When The Biggest U.S. Airlines Try To Compete With Low-Cost Carriers, Travelers Win

When The Biggest U.S. Airlines Try To Compete With Low-Cost Carriers, Travelers Win

Usually we wouldn’t be fans of fighting, but when it comes to companies vying for consumers’ hard-earned dollars, the more they try to one-up each other, the better it is for us. So it’s cause for celebration now that the three biggest airlines in the U.S. are paying attention to their low-cost rivals, bringing down ticket prices for everyone. [More]

Cat Gets Loose On Delta Air Lines Flight, Tries To Realize Dream Of Being A Flight Attendant

Cat Gets Loose On Delta Air Lines Flight, Tries To Realize Dream Of Being A Flight Attendant

Traveling can be a mundane, routine task: print off your boarding pass, check your bags, walk through security, sit at your gate, board, and takeoff. But a recent Delta Air Lines flight had the exciting bonus of an escaped feline roaming around the aircraft. [More]

(Belinda Hankins Miller)

Delta No Longer Allowing Large Animals To Be Flown As Checked Baggage

Flying your favorite furry friend on Delta Air Lines is about to get a little less convenient, and more expensive, starting next year, as the carrier announced that it will no longer allow travelers to ferry their pets from one place to another as checked baggage.  [More]

DOJ Sues To Stop United And Delta From Swapping Slots At NYC-Area Airports

DOJ Sues To Stop United And Delta From Swapping Slots At NYC-Area Airports

When two major companies decide to get along, it’s not quite so simple as exchanging friendship bracelets — each side usually sees some benefit. For example, airlines United and Delta want to get friendly, so they’ve agreed to swap slots at two New York City-area airports. One hitch, however, is that the United States Department of Justice isn’t a fan of the plan. [More]

Expedia Launches “Upgrade Options” Tool To Show Airlines’ Hidden Fees

Expedia Launches “Upgrade Options” Tool To Show Airlines’ Hidden Fees

While most consumers know that airlines tack on fees for checked baggage, more leg room, and reservation changes, among other things, it can be difficult to gauge how much those “extras” will add up to when booking your trip on a third-party site. In an effort to be more upfront with customers, Expedia says it will now disclose airline fees right on its website.  [More]