Uber is stepping outside the bounds of its main app for the first time, launching its UberEATS service as a standalone app for restaurant delivery starting in five of the cities where it operates. [More]
Instacart, the startup that companies like Target and Whole Foods are using to offer delivery without hiring their own fleet of drivers, has a lot of competition. Even Google is joining the fresh grocery delivery biz in some of Instacart’s key markets, like San Francisco and Los Angeles. The company is cutting driver pay and advertising to their customers, hoping to maybe make money on most of their deliveries soon. [More]
A woman who loves to bake for her family saved for two years to buy a new built-in convection oven. Sears delivered it, and then she had to wait a few weeks to have it installed. That’s when she discovered a problem: what was supposed to be a new oven was full of baked-on filth and even grime on the glass. Sears says that this shouldn’t be possible, yet somehow it happened. [More]
What’s a pizza-loving person to do when the pie they ordered turns out to be a disappointment? After you’ve flung the offending pizza against the wall, that is? Papa John’s says it wants to turn those frowns upside down, by guaranteeing that customers will love their pizzas — and if not, they can get another one for free. [More]
Sometimes it’s just easier to have a piping hot pie delivered to your door, even if it means you have to pay a small fee for the convenience. But an Illinois man claims in a recently filed class-action seeking lawsuit that Papa John’s added a little extra to his bill in the form of an illegal delivery tax. [More]
People who are looking for a bite to eat, but don’t feel like interacting with the world at large can now simply order their meals from their Uber app. The ride-hailing company expanded its UberEATS meal-delivery service to 10 more cities, including Washington, D.C., San Francisco, Atlanta, Houston, Seattle, and Dallas. The service delivers customers their choice of meals from a specially curated and rotating menu that features “local flavors that you crave the most” from the “most popular, iconic restaurants.” [The Wall Street Journal]
Americans ordered what FedEx is calling an unprecedented amount of merchandise online this holiday season, especially at the last minute. They’re blaming that growing habit and weather problems for the delay of some packages, which resulted in some employees working as real-life Santas on Christmas Day to clear the backlog and make sure that as many packages as possible reached their destination by the holiday. [More]
With just days remaining before Christmas, you might be
impatiently waiting for a few last deliveries to show up at your door. While those deliveries might be a sight for sore eyes, there’s another – of the scammy kind – that you should be on the look out for. [More]
The busiest shipping and mailing day of the year is upon us, with the U.S. Postal Service expecting to process more than 600 million cards, letters, postcards, periodicals, catalogs, and packages today alone. Gift givers who have already sent off their goodies shouldn’t encounter too many issues with their packages making it on time, but for the rest of us procrastinators, we might want to head to the post office, UPS or FedEx store sooner rather than later. [More]
No one wants to see their packages stolen from their front porch. Not even package thieves want anyone to steal their packages. That’s why, as we shift more of our shopping online, the major delivery services have devised new ways to ensure that our packages end up in our hands. [More]
Pizza Hut has been fighting for a slice of the marketplace pie with a weapon that’s turning out to be rather ineffective namely, a complete menu revamp that added a bunch of new crusts, drizzles, toppings and doodads to their regular slate of pizzas. That whole idea of trying to compete with a better product is not the way to go, Yum Brands CEO Greg Creed says. Instead, Pizza Hut should focus on being more convenient than its rivals.
Amazon Adds 4,000 Items To “Prime Now” Delivery, Because You Never Know When You’ll Need A New TV In One Hour
When it launched, Amazon’s Prime Now service aimed to quickly provide customers with household necessities like toothpaste and paper towels. But now, just in time for the holidays, the company is apparently redefining what necessity means by adding some 4,000 items to the delivery roster including big-screen TVs, popular toys and baking supplies. [More]
You may soon see semi-trucks cruising around the highways and byways of America branded with the Amazon logo, not because the company is going to start delivering its own stuff, but because it wants to become more efficient at how its inventory gets from one company facility to another.
Nearly two months after Starbucks launched a test of its “Green Apron Delivery” concept at the Empire State Building, the coffee giant’s drinks have hit the streets of select Seattle neighborhoods. While the service could no doubt be a welcome convenience for some, the added fee creates a bit of sticker shock. [More]
Two years after Amazon debuted its delivery drone to the masses, the e-commerce giant is back with a new demo video showing the company’s latest prototype for its Prime Air unmanned aerial vehicle.
After announcing this summer that it would be dipping its toes into mobile ordering as well as mulling the idea of offering delivery service, Dunkin’ Donuts says it’s testing both features at various markets around the country now.