So Cal Metro

UPS Testing Saturday Ground Package Delivery

With FedEx and the Postal Service expanding their weekend delivery options as more Americans go online to buy stuff, UPS is finally getting around to a test of offering Saturday delivery for ground shipments.
[More]

Nicholas Eckhart

As More Shoppers Go Online, Retailers Cut Back On In-Store Inventory

When you envision a Home Depot store, you probably picture rows of huge shelves packed to the rafters with boxes and pallets of products waiting to be unpacked. But with more shoppers buying things online, these shelves could start looking a lot different as the Depot and others rethink how much stuff they need to keep on hand.
[More]

(Kristin Sloan)

Instacart Fires Minneapolis Drivers After Announcing Pay Cuts

Almost two weeks after cutting driver pay, grocery delivery startup Instacart appears to continue revamping its service in the aim of increasing profitability. To that end the company has fired all of its drivers in the Minneapolis area just six months after opening for business in the city.   [More]

(JeepersMedia)

UPS: Don’t Panic If Your Package Is Delivered By A Driver Behind The Wheel Of A U-Haul

Though we’re all used to seeing UPS delivery drivers cruising around the neighborhood in their signature brown vehicles, if your package comes off the back of a U-Haul truck, it’s not a cause for panic.

[More]

Uber Lauches UberRUSH Courier Service In Chicago, San Francisco

Uber Lauches UberRUSH Courier Service In Chicago, San Francisco

After spending nearly a year-and-a-half testing a courier service that provides customers with on-demand orders from local businesses in New York, Uber has officially expanded UberRUSH to two additional cities.  [More]

Amazon Prime Packages Reportedly Overwhelming College Campuses

Amazon Prime Packages Reportedly Overwhelming College Campuses

If you think Amazon Prime is a reasonable deal at $99/year, imagine being a college student who only has to pay half that amount. Apparently, so many college students are using the service that school mailrooms are being overwhelmed with smiling cardboard boxes. [More]

Amazon Flex Launches In Seattle, Allows Regular Joes To Earn Money Delivering Prime Now Packages

Amazon Flex Launches In Seattle, Allows Regular Joes To Earn Money Delivering Prime Now Packages

Amazon’s latest attempt to quickly and cheaply deliver packages got underway in Seattle on Tuesday with the launch of the company’s consumer-turned-courier program, Amazon Flex.  [More]

Safeway To Refund Customers $30.9M For Online Ordering Overcharges

Safeway To Refund Customers $30.9M For Online Ordering Overcharges

Nearly nine months ago, a federal court in California ruled that Safeway must refund customers the amount of money they were overcharged when the company broke its own terms and conditions by marking up prices of items ordered online. We finally know how much the supermarket chain will hand over: about $30.9 million. [More]

Amazon Now Delivering Farmers Market Produce To Your Door

Amazon Now Delivering Farmers Market Produce To Your Door

Between Prime Pantry, Amazon Fresh and Seattle’s new Prime Now alcohol delivery, you never have to leave your house to restock the pantry. That is unless you want fresh produce grown by local farmers. Well, it appears that Amazon has that covered for you now, too. [More]

Are Your Packages Really More Secure With UPS’ New Access Point Service?

Are Your Packages Really More Secure With UPS’ New Access Point Service?

Last October, United Parcel Service announced it would attempt to cut down on delivery stops and protect consumers’ packages from sticky fingers with its Access Point service that drops off packages at local businesses where you can pick them up at your convenience. While the idea seems great in theory – who doesn’t want to protect their unattended packages? – in practice, it appears there are still a few kinks to work out: Mainly that people aren’t aware of the service, and the packages may not be as secure as we’d hoped. [More]

One of Amazon's patent applications.

Amazon Imagines A Future Where Delivery Trucks Print 3D Products At The Curb

There can be a lot of worry over getting a package from Amazon delivered successfully — but what if your item never had to travel farther than the distance between the curb and your door? Amazon has filed a few patent applications in an effort to perhaps make curbside 3D printing a reality for the future.

[More]

(spinadelic)

Waffle House Teams Up With App That Recruits Travelers To Deliver Packages

The next time you go to Waffle House, you could pick up more than a stack of syrup-covered breakfast delight: The restaurant chain has teamed up with a startup company to work with college students and other road trippers willing to ferry packages around the country on their travels.

[More]

(Zach Egolf
)

Did Amazon’s Two-Day Shipping Suffer Over The Holidays? Survey Says Yes

One of the perks of paying $99/year to be an Amazon Prime member is the free two-day standard shipping on millions of items sold on the e-tailers’ site. But according to a new survey, being a Prime member didn’t always prove to be beneficial when it came to on-time deliveries last holiday season. [More]

(Chris Blakeley)

Whole Foods, Instacart Take On Florists With Valentine’s Flower Deliveries

There could be a new war of the roses brewing this Valentine’s Day. Whole Foods Market and its app-based delivery partner Instacart announced this week that they will challenge traditional florists– and the often-disappointing telefloral industrial complex —  with special Valentine’s Day flower deliveries. [More]

UPS Works To Avoid Another Holiday Backlog, Will Charge Retailers Extra If It Happens

UPS Works To Avoid Another Holiday Backlog, Will Charge Retailers Extra If It Happens

Dear retailers: UPS has its eye you. In an interview with the wire service Reuters, the company’s CEO explained its efforts to avoid another disaster like the Christmas 2013 shipping delay that left many Americans sad and giftless. Namely, if retailers try any last-minute sale shenanigans while promising delivery by Christmas, it’s going to cost them. Money. [More]

(formatc1)

OnTrac Still Marking Packages Delivered Ahead Of Time

Amazon is in the business of selling you everything and getting it to your doorstep quickly. What stands in their way? The regional delivery services it partners with to get Prime packages to their customers in certain regions of the country. While the tracking information claimed that Diana’s package was delivered to her house in the early afternoon, it wasn’t. However, it did arrive at the same time as the replacement that Amazon sent. [More]

Another Amazon Prime Order, Another Delivery Fake-Out From Ontrac

Another Amazon Prime Order, Another Delivery Fake-Out From Ontrac

“OnTrac has made Amazon Prime a very expensive joke in Los Angeles,” reader Matthew wrote to Consumerist. How much of a joke? “This has happened at least six times in as many months to my wife and me. Tried contacting OnTrac and couldn’t get through to a human being.” That’s not a very funny joke. Matthew and his wife are far from alone in their dissatisfaction with OnTrac, though. [More]

Uber Tired Of Customers Using Cars As Couriers, Begins Testing Actual Courier Service

Uber Tired Of Customers Using Cars As Couriers, Begins Testing Actual Courier Service

One could argue that Uber is a type of courier service, right? They’ve delivered Christmas Trees, kittens to brighten your day and of course shuttled you across the city. Well, you won’t have to argue the merits of that point anymore now that the company has officially began testing Uber Rush – an actual courier service. [More]