Under federal laws, airlines are prohibited from forcing passengers to sit on a plane for more than three hours. Frontier Airlines barely missed that deadline in Philadelphia this week, where passengers say they were stranded on a plane for just under three hours after enduring a series of delays. [More]
Consumer trying to get a jump on the tax filing and refund ball may have to wait a bit longer, as the Internal Revenue Service suffered a severe computer crash on Wednesday that prevented it from accepting any taxpayer information for several hours. [More]
The Transportation Security Administration is investigating a disruption – that included a visit from the local bomb squad – at Dallas Fort-Worth International Airport Sunday night after authorities say a man boarded a flight without a ticket. [More]
The only thing crazier than people involved with wedding planning are people in the scrapbooking supply industry, it seems. Weddingbee reports that an online craft supply store called Urban Expressions (not to be confused with the handbag company) completely lost it when an angry customer wrote in asking why they had neither shipped the item she’d bought nor specified otherwise as promised. Their response makes us understand why they chose the name “Urban Expressions” for their store.
Today was supposed to be the DTV transition day, were it not for the complete and utter disaster that was the coupon program. Now, the new transition day is June 12, but some stations, mostly in rural areas, are making the switch anyway.
The New York Times looks at the country’s most consistently late airplane—American Airlines Flight 1659, from Newark to Chicago—and asks industry professionals about the rapidly deteriorating quality of air travel in the United States. The short answer: it will take at least a decade to upgrade air traffic control systems to handle the new super-busy runways, so unless airlines stop “maximizing” their profits by scheduling flights so closely together or we build more airports, this is the new modern way to travel.
We’ve got another case of a reader getting burned by slow notification of shipment delays from Amazon. We expect that delays are reasonable this time of year—the Amazon warehouses must look like the Snickers machine at a Harry Potter convention—but this whole ‘We can’t fill your order but we won’t tell you until it’s too late to order again’ thing is awful.