debt collection

7 Things We Learned About How Debt Collection Lawsuits Affect Minority Neighborhoods

7 Things We Learned About How Debt Collection Lawsuits Affect Minority Neighborhoods

While some debt collectors have resorted to questionable and sometimes illegal practices, there are also legal routes to debt collection — like lawsuits and wage garnishment — that can nonetheless have a destructive effect, particularly in low-income, minority neighborhoods. [More]

Wells Fargo Reportedly Under Federal Investigation Related To Student Loan Servicing

Wells Fargo Reportedly Under Federal Investigation Related To Student Loan Servicing

According to a new report, Wells Fargo is the latest big-name bank to be scrutinized as part of the Consumer Financial Protection Bureau’s ongoing investigation into student loan servicing practices.
[More]

L.A.-Based Auto Lender Must Pay $48M In Fines, Refunds For Illegal Collections

L.A.-Based Auto Lender Must Pay $48M In Fines, Refunds For Illegal Collections

For the second time this week, the Consumer Financial Protection Bureau has flexed its muscles when it comes to reining in unscrupulous indirect auto loan financiers. Just days after taking action against Fifth Third Bank for auto-lending discrimination, the Bureau ordered a Los Angeles-based finance company and its auto title lending subsidiary to pay $48.3 million in fines and relief to affected borrowers stemming from a laundry list of allegedly illegal debt collection practices. [More]

California Senate Passes Bill Allowing Consumers To Fight Unfair Default Judgments

California Senate Passes Bill Allowing Consumers To Fight Unfair Default Judgments

We recently told you how potentially millions of Americans are stuck with someone else’s debt because of the large number of default judgments in favor of debt collectors.  Yesterday, lawmakers in California approved a bill aimed at giving consumers in that state some ability to fight back.
[More]

The Country’s Two Largest Debt Buyers Must Refund Consumers $61M Over Illegal Collection Practices

The Country’s Two Largest Debt Buyers Must Refund Consumers $61M Over Illegal Collection Practices

Encore Capital Group and Portfolio Recovery Associates are two of the biggest names in the debt-buying game, and according to federal regulators they have often used deceptive and harmful tactics to collect their newly acquired debts. Now, as a result of these actions, the companies must refund consumers $61 million and pay $18 million in penalties. [More]

Alan Cleaver

Countless Consumers Are Paying Off Someone Else’s Debt Because Of Default Judgments

Imagine receiving a phone call that 25% of your wages are going to be garnished because of a credit card account opened 14 years earlier that was never paid off. Making things worse, you know you didn’t have a credit card from the bank in question at that time, so it can’t possibly be your debt. This should be an easily remedied error, but not if a court has already granted a default judgment against you, making you responsible for paying back money that you didn’t owe and didn’t find out about until it was too late. [More]

Credit Bureaus, Bank Of America, Wells Fargo Top List Of Most Complained-About Financial Companies

Credit Bureaus, Bank Of America, Wells Fargo Top List Of Most Complained-About Financial Companies

The Consumer Financial Protection Bureau has released its latest report on the various complaints the agency has received about banks, lenders, debt collectors, and other financial services. Amid a sudden increase in the number of complaints involving credit report errors, the country’s largest credit bureaus now dominate the top of the CFPB’s list of most complained-about companies. [More]

Sallie Mae Spinoff Navient Could Face CFPB Lawsuit Over Student Loans

Sallie Mae Spinoff Navient Could Face CFPB Lawsuit Over Student Loans

In the short time since Navient – the nation’s largest student loan servicing company – spun off from Sallie Mae, the company has come under scrutiny for it allegedly unfair practices of overcharging and imposing excessive fees on consumers’ loans. While those practices resulted in a $97 million settlement with the Depts. of Education and Justice, and the Federal Deposit Insurance Corp, they could soon lead to a lawsuit from the Consumer Financial Protection Bureau. [More]

(Adam Fagen)

Florida Man Spends 17 Years Challenging Debt He Never Owed In The First Place

Imagine you wake up one day to find out that you suddenly owe nearly $100,000 on a house you’ve never owned, in a city where you’ve never resided. Should be easy enough to sort that out, right? Tell that to the Florida man who has spent the better part of two decades trying to convince creditors he didn’t buy property in Philadelphia when he was 12 years old. [More]

(scurzuzu)

Regulators Sue To Shut Down Illegal Offshore Payday Loan Network

While most of us think of payday lenders as small-time storefront operations, there is also a complicated web of interconnected payday businesses operating outside the U.S. borders, but illegally issuing costly short-term loans to American borrowers. A newly filed lawsuit hopes to put an end to one such network. [More]

Citigroup Facing Federal Investigation Into Student Loan-Servicing Practices

Citigroup Facing Federal Investigation Into Student Loan-Servicing Practices

Just last month federal regulators announced that an ongoing probe into potentially unscrupulous student loan-servicing practices resulted in nearly $18.5 million in refunds and fines from Discover Bank. Now, regulators appear to have Citigroup in their crosshairs, as the financial company announced it was party to an investigation. [More]

Discover Bank Must Pay $18.5 Million Over Illegal Student Loan Servicing Practices

Discover Bank Must Pay $18.5 Million Over Illegal Student Loan Servicing Practices

As federal regulators continue to probe potentially unscrupulous student loan servicing practices, the Consumer Financial Protection Bureau has ordered Discover Bank and its affiliates to pay nearly $18.5 million in refunds and fines for, among other things, overstating amounts due on student loans and failing to notify borrowers of their rights. [More]

(cmorran123)

Citibank Must Pay $700M Over Illegal Marketing, Collection Practices

The Consumer Financial Protection Bureau ordered Citibank and one of its subsidiaries to pay $700 million in relief to more than 8.8 million consumers for engaging in a string of illegal credit card practices, including deceptively marketing and billing for debt protection and credit monitoring services, and misrepresenting fees related to debt collection actions. [More]

Lawsuit Accuses Comcast Of Making 9 Months Of Robocalls To Collect On Paid Bill

Lawsuit Accuses Comcast Of Making 9 Months Of Robocalls To Collect On Paid Bill

A Philadelphia woman is suing Comcast, alleging that the hometown cable company not only spent nine months hassling her with debt collection calls but that the bill in question had already been paid. [More]

CFPB Launches Monthly Reports To Showcase Financial Difficulties In Specific Areas Of The U.S.

CFPB Launches Monthly Reports To Showcase Financial Difficulties In Specific Areas Of The U.S.

Have you ever wondered if people on the other side of the country run into the same difficulties dealing with financial institutions as you do? Well, wonder no more, as the Consumer Financial Protection Bureau announced today that it will provide a peek into the overall state of consumer complaints in the U.S. and how individuals in certain areas deal with companies providing financial products and services through a new monthly series. First up: Milwaukee, WI, and debt collection. [More]

Chase Credit Card Settlement Halts Collections On 528,000 Accounts

Chase Credit Card Settlement Halts Collections On 528,000 Accounts

Earlier today, we told you of reports that JPMorgan Chase had agreed to pay at least $125 million to close the books on state and federal investigations into its credit card collections practices. Now that the details of the deal have been made public, we know exactly how much the bank will pay and how many credit card accounts are affected. [More]

JPMorgan Chase To Pay $136M To Close Credit Card Debt Collection Probes [UPDATED]

JPMorgan Chase To Pay $136M To Close Credit Card Debt Collection Probes [UPDATED]

UPDATE: The Consumer Financial Protection Bureau has released the details of the settlement, which put the total value at $136 million, $106 million of which will go to the 47 states (and Washington, D.C.) involved in the investigations. [More]

Victims Of Debt Collection Scam To Start Receiving $4M In Refunds From FTC

Victims Of Debt Collection Scam To Start Receiving $4M In Refunds From FTC

More than a year after the Federal Trade Commission settled charges with a massive debt collection operation that extorted payments from consumer using false threats, those affected by the deceptive practices are finally seeing a bit of restitution in the form of checks totaling $4 million. [More]