You can’t cancel your annual membership agreement with Hasbro’s “D&D Insider”—at least not easily, and not at all for some frustrated users. Company admins keep giving out ridiculous instructions on the user forums, but those posts are followed by customers saying all they get are error messages, no matter what browser/OS combo they try. To make matters worse, their customer service department was closed over the holidays, so nobody was answering the phone numbers they listed. This is the kind of runaround we expect from scammers like the Acai resellers, not a national toy company.
By January 10, 2009