When you book a block of eight rooms at a hotel, 18 months in advance no less, you’d expect to have a little leverage when the place suddenly realizes it’s been overbooked. At the very least, you’d expect a little bit of respect. But a woman in New Jersey says the folks at Comfort Inn were not terribly comforting when they told guests who had reserved rooms for a nearby wedding that they would have to stay elsewhere. [More]
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A Days Inn in Cleveland, Ohio, has bedbugs, a mother of four found out when the Red Cross put her family there for the night after her house burned down. Yes, it’s another bedbugs-in-hotels story, but this time there are pictures! [WKYC.com]
Days Inn Upsell Bot Has Feeling Too
Samuel was making an online reservation with Days Inn when he suddenly found himself face to face with a robot…