In yet another chapter of the book all companies should read, How Not To Tweet So You Don’t Risk Offending Your Customers, Dave & Buster’s went and shoved the basketball into its own hoop with a misguided tweet timed to coincide with #TacoTuesdays that basically says anyone named Juan likes tacos.
Steve has no problem with the mandatory 18% tip included in the bill for parties of eight or larger at Dave & Buster’s. He does, however, have a problem with getting charged 18% for mediocre service for a dinner party of seven, not eight. Maybe most diners are having too much fun to notice that there isn’t an invisible eighth guest at their tables.
Nothing like a sneaky additional charge slapped on a bill to get customers to shell out more money, right? Consumerist reader Pat writes in to tell a story of gratuitous gratuity trickery at Dave And Busters recently.