We often have news in November about Comcast and data caps. Most years, though, it’s a story about those caps expanding. So it’s unusual, to say the least, to suddenly find Comcast doing away with its data-cap plan for an entire state. The lucky subscribers? Folks up in Maine. [More]
Cox Communications upped it’s data cap to 1 TB per month recently, joining the club with peers AT&T and Comcast. The silver lining was that at the time, only one city’s subscribers had to pay up if they hit the limit. But too bad, so sad: the pool of people who have to cough up cash for using extra data is spreading now, too. [More]
Fast internet is great for doing stuff. Except that for millions of subscribers, there’s a limit on how much stuff you can do before you start having to pay extra. Cox this week joined the small-but-growing club of providers who have decided that 1 terabyte of data is a nice, round number to set as the outer limit of your access. [More]
We’ve all been guessing it was going to happen for months, but that doesn’t make it any more fun when it actually does: data caps are marching across the nation, and coming for millions of Comcast customers from coast to coast. [More]
A couple in their early 20s, living in Nashville, subscribed to Comcast home internet service. In their area, that came with a 300 GB data cap. All well and good for these two, since they don’t use much data… except Comcast claimed they did, and billed them for $1500 in overage in less than three months. [More]
If it seems like this is the season when every ISP out there is messing with its data caps, well, that’s because it is. Up today: AT&T, with its second shift in data cap policy in the last six months.
The Chicago area is one of Comcast’s larger markets, but until now it has avoided being part of the cable colossus’s expanding “test” of data caps. That’s about to change, with Comcast subscribers all over the Chicagoland area getting the bad news that they will soon face limits on their monthly data usage. [More]
Supporters of internet data caps want to have things both ways: admitting that the monthly usage limits have nothing to do with congestion, while simultaneously arguing that those who use the most should pay more (but not that those who use the least should get any discount). Thus it’s refreshing that one broadband exec both acknowledged the congestion myth and said his company has no intention of instituting caps… at least for now. [More]
A month after admitting that it was deliberately broadcasting lower-resolution video to AT&T and Verizon wireless users, Netflix has introduced a new tool that will let users around the world choose how much of their data plan they want to blow through binge-watching House of Cards.
Comcast has — deservedly so — been the subject of thousands of customer complaints since expanding its test of data caps in 2015. In an effort to establish a more realistic data cap, Comcast is more than tripling the monthly data threshold in these markets from 300 GB to a full terabyte. [More]
Since Comcast began expanding its years-long “test” of data caps and overage fees, complaints to the FCC about these new limits have skyrocketed. And some streaming video companies say that data caps are causing customers to either limit their use or drop these services rather than risk paying a penalty for going over their monthly allotment. [More]