If it seems like this is the season when every ISP out there is messing with its data caps, well, that’s because it is. Up today: AT&T, with its second shift in data cap policy in the last six months.
The Chicago area is one of Comcast’s larger markets, but until now it has avoided being part of the cable colossus’s expanding “test” of data caps. That’s about to change, with Comcast subscribers all over the Chicagoland area getting the bad news that they will soon face limits on their monthly data usage. [More]
Supporters of internet data caps want to have things both ways: admitting that the monthly usage limits have nothing to do with congestion, while simultaneously arguing that those who use the most should pay more (but not that those who use the least should get any discount). Thus it’s refreshing that one broadband exec both acknowledged the congestion myth and said his company has no intention of instituting caps… at least for now. [More]
A month after admitting that it was deliberately broadcasting lower-resolution video to AT&T and Verizon wireless users, Netflix has introduced a new tool that will let users around the world choose how much of their data plan they want to blow through binge-watching House of Cards.
Comcast has — deservedly so — been the subject of thousands of customer complaints since expanding its test of data caps in 2015. In an effort to establish a more realistic data cap, Comcast is more than tripling the monthly data threshold in these markets from 300 GB to a full terabyte. [More]
Since Comcast began expanding its years-long “test” of data caps and overage fees, complaints to the FCC about these new limits have skyrocketed. And some streaming video companies say that data caps are causing customers to either limit their use or drop these services rather than risk paying a penalty for going over their monthly allotment. [More]
We don’t know why anyone would want to be like Comcast, but AT&T sure seems to be doing its best to dress itself up just like the chaps from Kabletown. They both hate community broadband and will lobby to shut it down when it competes with their services, and they both only offer competitive pricing when Google Fiber is in the mix. Now AT&T is following Comcast’s lead on data caps, by generously offering to let customers pay more to avoid running into those monthly limits. [More]
Thirty years ago, in 1996, you actually used your TV to watch broadcast or cable signals — live, as things aired. Twenty years ago, in 2006, you probably still had cable, but you probably also had a DVR, freeing you to watch programming at your leisure (much to the chagrin of advertisers). Ten years ago, in 2016, you may or may not have decided to cut the coaxial cord — but even if you had cable, odds were high you complemented it with some kind of streaming service. But by today, Jan. 4, 2026, if you even remember what “cable” was, that’s probably because you only see it at your grandparents’ house. [More]
Another day, another story calling into question the validity of the data caps that Comcast has brought to a number of new markets in recent months. [More]
In just the few months since Comcast began expanding its cash-grab data cap program, which hits customers with overage charges for exceeding an arbitrary allotment of 300 gigabytes each month, thousands of customers have already complained to federal regulators. Some claim that the Comcast-supplied online “meter” intended to help keep track of users’ data simply doesn’t work. One customer, after being told that he was repeatedly going over the monthly limit, has shown just how broken Comcast’s system really is. [More]
For the last few years, Comcast has been testing out data caps in a small number of markets, charging customers for exceeding their monthly allotment of 300GB (or offering them the chance to pay even more money for “Unlimited” access). More recently, the nation’s biggest cable company began expanding the number of data cap markets, and a new report shows that these new limitations have not gone over well with Comcast customers. [More]
Comcast may be a provider of TV and internet services, but at its heart it’s in the exact same business as literally every business: making profit. Bringing in more money without spending more money is the tried-and-true way of making profit, so that’s exactly what Comcast wants to do. And their planned way of doing it involves charging consumers more for the internet they already use, and then adding some more on top of that, too.