Do you know that Comcast commercial where this homeowner gets FiOs installed against his will and then all these bulldozers tear up his lawn and bumbling contractors cause an electrical short? Lelah’s letter describes a process that’s very similar, except worse and much longer. And then this salesman just picks up her guitar and starts playing it and singing without even asking first. No wonder, by story’s end, she’s been driven to the brink of insanity, demanding compensation for 5 missed days of work. So far, they’re offering her $25.
