customer service

HP Needs You To Fax Broken Printer's Receipt In The Next 30 Minutes

HP Needs You To Fax Broken Printer's Receipt In The Next 30 Minutes

Ron in Utah tells Consumerist that he purchased what he thought was a brand-new HP printer, but ended up being more of a Box of Crap. The printer inside wasn’t just non-functional, it was so old that the warranty had expired. HP Customer service’s answer? Before they could help him, he had to fax his original receipt within thirty minutes GO NOW NOW NOW TO THE FAX MACHINE NOW! [More]