customer service

Ask The Consumerists: ZipZoomFly

Ask The Consumerists: ZipZoomFly

While the cutthroat world of online retailers may be able to give you that Linksys 1 gig network storage device for $84 vs. CompUSA’s $104, that price drop comes at a premium. If you have a problem with your order, you may not ever be able to get a hold of anyone. Of course, considering CompUSA’s aluminum standard customer service level, you might be better off. Regardless, Peter writes in with a complaint about ZipZoomFly and his failure to get them to ship him the right part, even after repeated calls.