customer service

Bank Of America Gets Verfication Data Wrong, Locks Customer's Account, Hangs Up On Him, Several Times

Bank Of America Gets Verfication Data Wrong, Locks Customer's Account, Hangs Up On Him, Several Times

According to this reader complaint, to amass the personal information Bank of America uses to “verify your identity,” they employ a company that that trolls public records for your data. They look for things like employer, student loans held, what hotel you stayed in last year, etc.