customer service

Consumerist Interviews Peter Leppik, CEO Of Company That Conducts Those End Of Call Surveys, So You Know He Knows A Little Something About Call Centers And Customer Service

Consumerist Interviews Peter Leppik, CEO Of Company That Conducts Those End Of Call Surveys, So You Know He Knows A Little Something About Call Centers And Customer Service

By consumerist.com 6.19.07

We emailed the CEO of Vocal Labs, a phone survey company that specializes in measuring customer service quality, three simple questions about his business.