customer service

Delta Blames Seven-Hour Flight Delay On "Decades-Old Radar And Analog Air Traffic Control System"

Delta Blames Seven-Hour Flight Delay On "Decades-Old Radar And Analog Air Traffic Control System"

By consumerist.com 7.10.07

Delta customer and Consumerist reader Rebekah emailed Delta over concerns about recent and extreme airline delays, threatening to cancel her Delta American Express and taking her miles with her. We’ll let it and the Delta Customer Care reply speak for themselves…