customer service

Dell Tech Chatbot Tries His Best

Dell Tech Chatbot Tries His Best

April’s Dell said it couldn’t find “systems 32 config” and after going through a series of troubleshooting steps with a Dell tech in chat, he said it was due to a bad sector on the hard drive and it would need to be replaced. While that very well may have been the case, we were amused by how the conversation wrapped up, as shown in the logs April posted to the RolePlay Gateway message board…