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Quantum Fishing Catches A Lifetime Customer

Quantum Fishing Catches A Lifetime Customer

I have a Quantum Kevin VanDam Signature Series fishing reel I purchased a few months ago from Bass Pro Shops. It was a mid-range model that I paid around $80 for. Last night, I was fishing at a local pond and managed to snap the bail arm (connects the bail to the reel itself and holds the yo-yo shaped part that guides the line back onto the reel) clean in half while making a cast. I was horrified, especially with a fishing tournament a week from Saturday. I went to the Quantum Fishing website and saw that their policy is for warranty repairs, if it’s not back in the mail on the way to the customer within 48 hours, you get a free hat. Pretty cool, but no way would a warranty cover me putting too much pressure on the bail (this isn’t the first reel that snapped at that point for me–I’m working on not putting so much pressure on it when I cast).