customer service

UPS Won't Deliver Woman's Envelope Until She Shows Her Green Card

UPS Won't Deliver Woman's Envelope Until She Shows Her Green Card

Caught somewhere between post 9/11 security concerns and personal rights is Cristina Bustos. According to the Palm Beach Post, her relatives from Mexico shipped her an envelope that contains the birth certificates for 2 of her relatives that live in Florida. But instead of receiving the envelope, Cristina, a legal resident, received a phone call saying that her envelope was being detained in Louisville and that “she needs to identify herself further before receiving them.” Later, a UPS employee told Christina that she had to email a copy of her green card if she wanted to get her envelope. Details, inside…