customer service

Adobe: "It Would Have Been A Pleasure To Assist You With This Issue. [Unfortunately, We're Totally Incompetent]"

Adobe: "It Would Have Been A Pleasure To Assist You With This Issue. [Unfortunately, We're Totally Incompetent]"

If you produced expensive, frequently pirated software, you’d probably want the process for buying it to be as easy on the customer as possible, right? If you’re Adobe, not so much. Yet another reader writes in to share her frustrations with trying to buy Adobe’s Dreamweaver.