Home Depot Customer Sues For $250K Over $28 Late Fee

Home Depot Customer Sues For $250K Over $28 Late Fee

Earlier this year, Home Depot charged an Oregon customer a $28 late fee for allegedly missing a payment on his store line of credit. The subsequent dispute over that fee resulted in more fees, a 100-point drop in the customer’s credit score and now a $250,000 lawsuit against the retailer. [More]

Credit Card Processors Aren’t Buying Netflix’s EMV Shift Excuse

Credit Card Processors Aren’t Buying Netflix’s EMV Shift Excuse

When Netflix announced its quarterly results this week, they had an explanation for why their new subscriber number fell short of their projections. The shift to smart-chip (or EMV) payment cards means that the service lost some subscribers while customers received new card numbers and forgot to change them over. That’s a good story, but people in the banking business have some issues with it. [More]

(frankieleon)

Store-Branded Credit Cards Charge Upwards Of 29% Interest

It can be so incredibly tempting: You’re at the cashier (or about to check out online) with a substantial purchase and you’re presented with the offer to save money now if you just apply for a store-branded credit card. But if you don’t pay off that balance right away, you could be looking at interest rates nearly double the national average. [More]

dirtyblueshirt

Netflix Thinks You’re Letting Your Subscription Lapse When Your New EMV Payment Card Arrives

You are, presumably, a financially responsible adult, or aspire to become one. Yet it’s easy for even the most financially responsible grown-up to forget to change everything over when you receive a new credit or debit card. As banks are supposed to replace all of our cards for the EMV changeover, our forgetting to update the cards on our Netflix accounts is actually affecting the company’s profits. No, really. [More]

Target To Be First Major Credit Card Issuer To Require PINs For Chip-Enabled Cards

Target To Be First Major Credit Card Issuer To Require PINs For Chip-Enabled Cards

While many banks and other financial institutions issuing credit cards have shifted from magnetic-strip cards to the more secure EMV smart cards, most of those companies have opted to let their customers continue signing for purchases rather than memorizing a PIN. That apparently isn’t the case for Target, which is poised to become the first major credit card issuer to convert to cards that require a PIN.  [More]

Van Swearingen

The lengthy, often complicated terms of use for more than half of all credit cards — and nearly half of all federally insured bank deposits — include clauses that force customers into arbitration, taking away their right to sue these companies in a court of law and usually blocking them from joining together in a class action. Critics argue that these forced-arbitration clauses allow banks and other businesses to break the law with impunity. Heeding the call of lawmakers and consumer advocates, the federal Consumer Financial Protection Bureau has decided to consider rules that would ban this practice among financial institutions. [More]

Jon Fingas

How My Credit Card Company Helped Save My Broken PS4 When Sony Wouldn’t

It’s been 11 months since Michael’s brother PS4 failed, months he’s spent trying to get Sony to fix what should have been covered by the gaming console’s one-year warranty. But because there was no proof of his efforts to have the PlayStation 4 repaired under warranty, prompting Sony to basically shrug and wipe its hands of the situation, Michael had to take another route to victory. [More]

The Chip-And-PIN Credit Card Era Starts Today. What You Need To Know

The Chip-And-PIN Credit Card Era Starts Today. What You Need To Know

Over the past few months, you may have noticed more retailers adorning their checkout stands with shiny new credit card readers. While those systems still have an area along the side where you swipe your card’s magnetic strip, they also have a smaller slot (typically) on the front where you simply jam gently insert your card. This is all part of the country’s shift toward more secure, but far from perfect, chip-enabled cards that kicks into high-gear today. [More]

Trump Hotel Breach Likely The Result Of Malware, May Have Lasted More Than A Year

Trump Hotel Breach Likely The Result Of Malware, May Have Lasted More Than A Year

Three months after the Trump Organization confirmed that several of its hotels’ credit card systems had been breached, the company is releasing additional details on the hack that appears to have started with a computer virus and went undetected for more than a year. [More]

(Payton Chung)

Jewel-Osco: Payment System Outage Could’ve Caused Multiple Charges On Customers’ Cards

If you shopped at Jewel-Osco recently and used your credit or debit card to pay, you might want to check your accounts and make sure you weren’t charged multiple times for one transaction: the grocery chain confirmed on Monday that its payment system suffered a glitch that could’ve caused some customers to be overcharged for their purchases.

[More]

Discover Card Program Rewards Students Who Get Good Grades. Is That Legal?

Discover Card Program Rewards Students Who Get Good Grades. Is That Legal?

Not so long ago, many college campuses regularly played host to credit card company shills, giving away T-shirts and pizzas to students in exchange for filling out account applications. Then the Credit Card Accountability Responsibility and Disclosure (CARD) Act of 2009 put an end to most of these practices, leading card issuers to devise new ways to market directly to the under-21 crowd. [More]

Target Agrees To Pay Visa $67M Over 2013 Data Breach

Target Agrees To Pay Visa $67M Over 2013 Data Breach

It’s hard to believe that it’s been nearly two years since cybercriminals breached Target’s in-store payment network and stole credit card data for millions of customers during the year’s busiest shopping season. Credit card issuers went after the retailer because they had to pay for the huge number of replacement cards that were issued to affected customers. Now it looks like Target and Visa have reached an accord that will put $67 million back in those card issuers’ hands. [More]

(The.Comedian)

Auto Loan Debt Tops $1 Trillion For First Time; All Consumer Debt Nearing $12 Trillion

Now that the Great Recession has gone from “is it really over?” to “remember when?” more Americans are buying cars, pushing auto loan debt beyond the $1 trillion mark for the first time in U.S. history. [More]

Square Trying To Help Small Businesses Meet October Deadline For New Chip & PIN Credit Cards

Square Trying To Help Small Businesses Meet October Deadline For New Chip & PIN Credit Cards

A survey released last week by Wells Fargo found that a majority of small business owners aren’t prepared for the October deadline to switch from traditional swipe-and-sign credit card transactions to the supposedly more secure chip-and-PIN card system. Now, one mobile payment company says it wants to take some of the burden off the shoulders of these companies by offering to pay for any charges incurred from a breach — as long as the business owner has ordered its new card reader. [More]

Most Small Business Owners Aren’t Ready For Chip-And-PIN Credit Cards

Most Small Business Owners Aren’t Ready For Chip-And-PIN Credit Cards

Following a string of high-profile data breaches last year, Visa and MasterCard handed down a requirement that all merchants transition to the more secure chip-enabled credit card payment system by October of this year. While several major retailers have already made or are in the process of making the switch, a new report finds that many small business owners don’t even know about the deadline – or the potentially costly consequence of not meeting it. [More]

(Ray J.)

Which Cities Have The Highest/Lowest Credit Card Debt Burden?

The average amount of credit card debt varies quite a bit from city to city, as does the ability of consumers to pay down that debt in a timely manner. A new study claims to show that the cities with the least amount of credit card debt burden aren’t necessarily the cities with the least amount of debt. [More]

(Chris Goldberg)

Payment Information From Zoo Gift Shops Breached, May Include Names And CVVs

Have you bought a cuddly stuffed animal or another souvenir recently during a visit to the zoo? If so, keep an eye on your credit card statements. According to reports from financial institutions and an announcement from one affected zoo, a company that manages zoo gift shops recently had its systems breached. [More]

Regulator Issues “Guiding Principles” For Making Real-Time Payments Safe, Secure

Regulator Issues “Guiding Principles” For Making Real-Time Payments Safe, Secure

If you buy something with a debit/credit card or an online check, there can be a delay of hours or days before the other party gets those funds. Advances in technology are allowing payment platforms to cut that down to mere seconds, which could help consumers by preventing banks from re-ordering multiple transactions to maximize overdrafts. But as non-cash payments inch closer to real-time transactions, federal regulators want to ensure that companies are following certain best practices to make things safe and consumer-friendly as possible. [More]