When you overpay your credit card, should you be able to get a refund? One Arizona family accidentally paid their Kohl’s credit card bill twice, but the retailer refused to refund their $1,500, even though Kohl’s policies and federal regulations require it. [More]
Saving money at Walmart is as easy as 1-2-3 — or 3-2-1? Either way, that’s the point the mega-retailer appears to be trying to get across with its newly launched Walmart Credit Card and Walmart MoneyCard cash-back rewards program. [More]
As the economy continues to improve, credit card issuers have begun to loosen their vice grip on lending standards in order to raise borrowing limits for consumers. But the move to provide extend credit to those with blemished histories has raised concerns with consumer groups.
Two months since criminals first began stealing credit and debit card information via Target’s in-store payment system, the retailer is providing the first details on how the breach may have been made possible. [More]
Dan has a story of how his credit cards were stolen from his wallet and the scammer was able to get the account information changed so when the Capital One fraud department called to verify the suspicious charges, it was the crook who got the call. That way the fraudster could say, yes, I’m Dan, and I made those purchases in New York, even though I don’t live there.
Howie had a Wachovia credit card, which is now a Wells Fargo card. After a barrage of balance transfer solicitations, he called them up to move some debt from another card over to Wells Fargo. The bank’s response? They promptly canceled his credit card.
Be careful, travelers, skimmers aren’t just for ATMs. Here’s one a Dutch guy found on a local train ticket machine. This is even a little bit more insidious than an ATM skimmer because busy passengers are even less likely to hide their PIN or notice a skimming device before rushing to their next train. The site is in Dutch but just scroll through the labeled pictures. With phrases like “betterijen uit mobiele telefoon” it’s pretty easy to figure out what he’s talking about.
“It’s the increased cost of doing business,” was Citicard’s constant refrain when Kent’s husband called to complain about their latest pre-CARD act adverse action insanity: transfer $5000 in balances from other credit cards to this credit card or we’ll double your interest rate. Listen to Kent’s message left on the new Consumerist hotline and/or read the transcript:
We think AT&T just stole about $157 from commenter Spoco. They applied the payment as always via his Amex card, but then said that it was declined and auto-debited it a second time a month later (+ late fees, of course). The only problem is, it wasn’t declined, and Spoco has proof. He just can’t get anyone at AT&T to care.
Americans are choosing plastic over paper when it comes to paying off the nearly $300 billion they rack up annually in medical charges — the leading cause of bankruptcy — every year, CNNMoney.com reported earlier this month.
Owners of Best Buy credit cards (via HSBC) are being charged $15 to pay their bill on time online. The only way to avoid the fee? Pay at least two business days early.
Our fearless co-leader Ben just sent us this link from the Consumerist Washington delegation. The New Mexico Independent sent a reporter to liveblog today’s credit card reform town hall meeting at a high school in Rio Rancho, NM. The transcript includes comments and questions from readers, and also comments from national and regional consumer advocates.
Sallie Mae‘s 2009 study of credit card use shows that students just love binging on plastic. Kids these days have more than four cards on average, and most of them carry a balance pushing $3,000. Many don’t tell their parents, and almost a fifth graduate with more than $7,000 of debt. This is how meltdowns start…