Negative-option subscriptions aren’t anything new: just ask any former member of Columbia House. Subscribers sign up for a service, and then receive something every month unless they specifically opt out. It’s become a popular model in fashion recently, and that includes the cosmetics subscription box from Julep, a company probably best known for its nail polishes. Today, the state of Washington announced that the company settled charges that its negative-option marketing for cosmetics boxes was deceptive. [More]
Last month, the Food and Drug Administration announced that it would be investigating claims from consumers that the “cleansing conditioner” Wen, purportedly developed by celebrity hairstylist Chaz Dean, had caused scalp irritation and even made some users’ hair fall out. The FDA looked into the situation after receiving 127 complaints about the product, but didn’t know that the marketer, Proactiv maker Guthy-Renker, had received more than 21,000 complaints about the product that it wasn’t obligated to report to the FDA. [More]
Mercury poisoning doesn’t sound fun, but it also doesn’t necessarily sound like something the average consumer runs into a lot in modern cosmetic aisles, what with federal regulations banning dangerous levels of the stuff. However, there are a slew of illegal skin care products for sale out there that contain mercury, and the Food and Drug Administration doesn’t want folks slathering them on their bodies. [More]
In the last few years, Ulta stores have sprouted in strip malls across the country. The chain plans to open 100 new stores this year. How are they expanding when brick-and-mortar retail in general seems doomed? The company credits its variety of price points, ability to quietly upsell customers to prestige brands, and its salon. [More]
What’s a global beauty brand to do when it’s time to get a new look? Revlon decided to go shopping for something to change up its routine, picking up fellow cosmetics company Elizabeth Arden in a deal worth $870 million. [More]
America’s female shoppers just aren’t as interested as they used to be in most of the stuff available in malls: spending on almost everything is down. There’s one area of retail that’s growing that you might not have expected, though: sales of high-end cosmetics are climbing, which include makeup and skin care. Why is that? Blame YouTube. [More]
A night cream is exactly what it sounds like: a cream that you apply to your face overnight to moisturize while you sleep. Yet some users of a night cream from skin care brand Dr. Brandt report that more than wrinkle-softening is happening when they use it: they report incredibly vivid dreams, some of which are scary. [More]
For most people, our social media lives haven’t overtaken our real lives yet, but there is one industry where selfie reality is as important as actual reality. That’s the cosmetics industry, where a popular Instagram post can make a new product, and where snapping a selfie of a new product on your face or arm is a review. That’s why new cosmetic products are now selfie-optimized. [More]
If you’re a makeup fan whose favorite part of ordering online from Sephora is the product samples, here’s some good news: the retailer is finally joining the beauty subscription box trend popularized by Birchbox and followed by many other companies. The cosmetics-loving public’s thirst for sample boxes is apparently unquenchable. [More]
For some, when it comes to buying makeup or beauty products the destination is always the department store, not the drug store. At department stores there are sales associates to help you find the right colors to complement your skin or offer high-end beauty brands. But Walgreens wants to change that, with a revamp of its beauty and cosmetics area.
In another example of why it’s not a good idea to believe every viral thing you come across on the Internet, Crayola is warning customers not to use its colored pencils as makeup after some beauty bloggers posted tutorials on how to soften the drawing tools and use them as eyeliner.
When it comes to what we slap on our faces, a new survey says we’ve got more than just beauty on our minds when choosing which cosmetics to buy: Turns out a love for plants, animals and all things natural is the guiding force when shoppers are making decisions in the beauty aisle.
All one observant Jewish mom wanted was to look pretty for the day of her son’s bar mitzvah, during the sabbath when she isn’t allowed to apply or touch up her makeup between sundown Friday and sundown Saturday. She bought a bottle of Lancôme makeup online that boasted 24-hour coverage…but also expected the promises the product’s ad made to be literally true. We posted this story when it broke earlier this week, but got hold of some new information that makes the whole situation even more stupid. [More]
Most women in their thirties have been playing with makeup for at least half their lives. For them, it would not be a newsflash that “24-hour foundation” does not, in fact, stay on your face unmarred for 24 hours. [More]
Back in 2007, the Food & Drug Administration did a small sample test on 33 lipsticks and found varying levels of lead in two-thirds of them. As a follow-up, the FDA requested testing of a significantly larger sampling and has now announced that it found at least trace amounts of lead in 400 varieties.
Lauren doesn’t normally spend a lot of money on makeup, and was excited to spot a seemingly-great promotion in our Morning Deals last month. Spend $65 on Elizabeth Arden cosmetics, and get a fabulous case stuffed full of eyeshadows, lipsticks, and brushes, with a stated total value of $350. (Makeup deal connoisseurs know that this isn’t quite true since the items in the kit were never for retail sale in the first place, but it’s still some fine face paint.) She placed the order, but when it arrived learned that the deal had been so popular that Elizabeth Arden had run out of the original gift cases. Did they contact her, cancel the order, or substitute something else of equal value? Nope. They subbed in a lower-value gift case, apparently hoping that customers wouldn’t notice.