Every year since 2007, Jim and his wife have celebrated the arrival of their federal income tax refund by going to the T-Mobile store, renewing their contract, and picking out shiny new phones at the new-contract discount. Year after year, they’ve done this, even though they’re renewing the 2-year contract every year. This was just part of what made being T-Mobile customers so awesome. Until, suddenly, the carrier stopped being as awesome, and insisted that the last five years and all of those discounted phones were all a dream. [More]
contract renewals
Sprint Tricked Me Into Renewing, Then Hiked Bill 30 Percent
By 3.17.10
Larry says Sprint snookered him into a sucker bet, fleecing him into re-upping his contract, not making him aware that his bill would skyrocket. [More]
