The Federal Trade Commission filed a lawsuit today against 1-800 Contacts, accusing the online lens retailer of making agreements with more than a dozen competitors to not compete with each other for online search ads, resulting in lens buyers paying higher prices. [More]
Generally, you don’t visit your doctor and then buy the medicine that she prescribes right from her office. Contact lenses are different: you generally order those directly from your doctor’s office, and you often order glasses from the same place too. Yet you don’t actually have to: you have the right to actually buy your glasses or contacts anywhere that you want, whether it’s for a better price or because you really like Warby Parker frames. [More]
If anyone ever tries to convince you that life isn’t constantly getting better, remember this: only an average of three people each year since 2012 have stuck contact lenses soaked in hydrogen peroxide in their eyes and caused injuries bad enough to report to the Food and Drug Administration. 61 people did from 2010 to 2011. The reason for this medical miracle? Red plastic. [More]
As we’ve previously reported, there’s a legal war going on — with optometrists and manufacturers on one side, and discount and online retailers on the other — over how much you should have to pay for your contact lenses. Both sides of this battle have recently released surveys they hope will help win over public opinion. [More]
If you wear contact lenses, you’ve probably had that moment when you wake up and realize you fell asleep with your lenses in, making your eyes feel gluey and dry. Or perhaps you’ve got extended wear contacts and have gotten accustomed to leaving them in for long periods of time. The Centers for Disease Control says you’re not alone — most contact lens wearers aren’t always so great with hygiene, and many wear their lenses for longer periods than they’re supposed to.
Contact lens companies have been working together to create price floors for their products, prohibiting retailers from offering competitive discounts and removing consumers’ ability to shop around for savings. Legislators in Utah recently passed a bill that would outlaw this practice but in May a federal appeals court temporarily blocked it from being enacted. But on Friday, the court vacated that injunction, allowing the new law to move forward. [More]
In recent years, many of the country’s biggest contact lens manufacturers moved to set minimum sale prices for their products, meaning any retailer wishing to discount these lenses couldn’t go below that price floor. The practice — which would have been illegal until a 2007 Supreme Court ruling — has come under scrutiny from federal lawmakers, and Utah state legislators passed a bill earlier this year that would outlaw this form of price-fixing in the state. However, a federal appeals court has temporarily sided with the lens makers and blocked that law from being enforced. [More]
In all of the chatter over our post about prescriptions at the vet’s office, many people commented that this kind of conflict is exactly why human doctors don’t sell us the medications we need from right behind the counter. The thing is, there is a kind of human doctor who does just that. I speak, of course, of the optometrist: dispenser of contact lenses and crusher of dreams.
I just got back from a long-overdue visit to the local vision-correction emporium, where I learned that for all these years, I’ve been fumbling through life only able to see 480 lines of resolution through my contact lenses. But now there are HD contact lenses. Bausch & Lomb’s PureVision2 HD lenses have been out for some time now, and I’m just learning about this upgrade to reality now.
It can be expensive to keep your sight straight. Thankfully there are ways to keep down the costs for glasses or contact lenses.
Do you wear contact lenses? Do you enjoy having un-scorched corneas? Then you should look out for Clear Care, a contact lens solution that uses peroxide to disinfect lenses. Used correctly, the peroxide cleans lenses nicely and is neutralized by the time you wake up. When used incorrectly to rinse lenses right before inserting them in your eyes, the product causes chemical burns to the cornea and copious screaming.
1-800-Contacts is the rare company where an actual human picks up the phone when you call–no maze of phone menus. Peter tells Consumerist that he had a fantastic experience where a customer service rep went above and beyond in the service of the health of his eyes.
Reader Dan noticed something different when buying a new can of formula for his daughter (at left.) Her delicious colic-preventing formula had been hit by the dread grocery shrink ray. Waaah!
“There’s a fungus among us,” is a humorous phrase. “There’s a fungus among us, and it’s in my eye,” on the other hand, is a lawsuit. 14 more consumers filed lawsuits against Advanced Medical Optics over their recalled Complete MoisturePlus contact lens solution. The fluid was recalled because the CDC linked it to cases of Acanthamoeba infection, which can cause Keratitis, which can leaves your eye red, inflamed, in pain, and possibly lead to impairment or loss of vision. [Press Release]
It may seem crazy to loyal readers of the Consumerist, but people often important news when it comes to product recalls. NPR introduces us to James Millard Wilson, an art student in Baltimore who missed the news of the American Medical Optic (AMO) Complete MoisturePLUS Multipurpose Contact Lens Solution. He used to solution and got a painful eye infection that could have lead to blindness if he hadn’t gone to the hospital.
Hey, contact lens wearers, according to a CDC survey, more than half of you have no clue that Advanced Medical Optics recalled their Complete MoisturePlus lens cleaner. The multipurpose solution fails to protect users from an amoeba that can cause acanthamoeba keratitis. Over 25% of users who contracted the infection required a corneal transplant, and if that doesn’t scare you, consider this quote from the CDC:
“This is just as serious as the fusarium outbreak,” said Lola Russell, a spokeswoman for the Centers for Disease Control and Prevention, referring to an outbreak of fungal eye infections last year that was linked to Bausch & Lomb’s ReNu with MoistureLoc lens cleaners.
Anyone with the tainted solution should immediately throw it out, along with their contact lenses and their lens’ storage case. If you have friends with contact lenses, do them a favor and mention the recall.