consumers speak

Dear New Gap CEO: Here's How To Fix Your Stores

Dear New Gap CEO: Here's How To Fix Your Stores

A while back we asked the readers to tell us what was wrong with Gap, INC. Since we asked, they’ve sh*tcanned their CEO, closed a chain of stores, launched new ad campaigns featuring celebrities, rethought their merchandise and…nothing has has helped.

Reminder: We Want Your Complaints

While we’re constantly scouring the web to pick the plum complaints—Craig “‘slist” Newmark is looking for some Dell 2405 drivers for Fedora, we’ve been told—we also want to know what problems our readers have subjected themselves to in the name of procurement. The best stories always come from our readers.