The New York Times’ “Haggler” column is a standard consumer problem-solving column like many newspapers have, but backed with the brand recognition and vast readership of the NYT. A recent column about a financing dispute between a Texas woman and an appliance store could have just been a mundane account of a dispute over interest payments on a refrigerator, but the company refused to talk to the Times. At all. [More]
The Texas Attorney General filed suit against aptly named electronics retailer Conn’s, accusing the store of aggressively marketing extended warranties to customers, then doing everything in its power to avoid honoring those warranties.